About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.
The ER Sr. Analyst assesses and resolves complex investigatory Employee Relations cases that require client facing time, while ensuring consistency and efficiency for the customer.
The ER Sr. Analyst develops a strategy for handling each case; identification of parties to include in the investigation, create and gather documentation, making the determination and implementing resolutions.
The ER Sr. Analyst provides a single point of contact for the service requestor to ensure clear communication with regard to resolution of the request.
The role is familiar with geographical region policy differentiations and manages specific districts.
The role is required to identify, assess and resolve complex cases that have been assigned to them by a centralized ER Case Worker, utilizing the tools and processes set forth. The role seeks advice and escalates issues when appropriate.
Thanks ,
Asma Khan Suri,
317.210.8729....
Additional InformationMust be able to pass a background and drug screen
Skills Required
- Experience assessing and resolving complex employee relations investigations
- Client-facing communication and serving as a single point of contact for stakeholders
- Develop investigation strategies, identify parties, gather documentation, determine outcomes, and implement resolutions
- Familiarity with regional policy differences and ability to manage specific districts
- Utilize centralized ER tools and processes and escalate issues when appropriate
- Must be able to pass a background and drug screen
What We Do
BCforward is a global talent and technology solutions partner that helps organizations accelerate outcomes through people, platforms, and expertise. Founded in 1998, the company provides IT consulting and workforce fulfillment services to enterprise and public sector clients across various industries, including financial services, healthcare, government, and life sciences, focusing on digital transformation and strategic staffing solutions.
