At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
As a member of People Experience, you will join the team dedicated to delivering end to end support to our global workforce providing employees with a stellar HR experience and providing solutions to tackle business needs! As an Employee Relations Partner, you will provide advice, support and recommendations for the resolution of critical and complex employee relations activities. You will provide consultation and coaching to Americas based employees and managers in areas such as (but not limited to): complex performance management, compliance and investigations, conflict resolution, benefit policy application, labor law legislation and sensitive exit and termination management. The Employee Relations Partner will have proven experience closely collaborating with other People Partners such as People Business Partners (PBPs), eBay Employment Counsel and other COEs!
What you will accomplish:
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Provides coaching and advice to managers on performance management and corrective action (relevant to the jurisdiction) enabling them to implement corrective action processes which are consistent across business entities; may deliver presentations and training as needed
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Conducts internal investigations and advises on employee complaints and grievances (e.g., discrimination, harassment, retaliation) recommend solutions and assists with facilitation of resolution
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Provides jurisdictionally appropriate legal advice and interpretation on employment legislation, and handles most aspects of involuntary employee terminations
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In close partnership with People Business Partners, support managers and employees through departmental restructuring activities
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Support complicated leave of absence, ADA and FMLA situations by offering a high touch and consistent approach to employees and leaders
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Participate in broad range of projects across the People Experience team as well as recommend process improvement and policy development
What you will bring:
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5 - 7 or more years in area of Human Resources in a global organization
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5 or more years in the area of Employee Relations; specialist jurisdictional or functional expertise preferred
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Experience working with remote teams preferred
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Strong knowledge and understanding of employment legislation, its interpretation and implementation, and of employment practices particularly in the areas of performance management, FMLA, ADA, FLSA & ERISA
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Bachelor’s Degree or equivalent
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Higher certification in Human Resource Management (PHR, SPHR, SHRM-CP)
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Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee relations issues
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Experience leading multiple, concurrent, high-priority employee relations activities with a focus on timely and consistent execution with the ability to deliver high level of performance and service excellence
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Ability to anticipate potential issues and diagnose root cause through effective listening skills and inquiry
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Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams
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Stellar documentation skills are required along with excellent verbal, written and presentation skills
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Ability to identify trends, analyze issues and communicate insights to influence change
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Experience in preparation and delivery of presentations/training to employees
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Ability to use sound judgment to problem solve, make decisions and involve necessary individuals at the appropriate time
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Demonstrated at recommending appropriate solutions to People Partners and business leaders
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Proficient at, and passionate about, coaching and developing manager capabilities
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Strong analytical mindset and able troubleshooter adept at analyzing detailed information.
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Demonstrated ability to work in a fast-paced, multi-cultural, global organization and to build strong trust-based relationships with remote client groups and colleagues
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Operate as a strong self-starter with a high degree of autonomy
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Ability to adjust working hours to business needs understanding that some lines of business work 24/7
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What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.
We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
