Key Responsibilities
- Resolve complex employee relations issues by providing consultation to employees and leaders and conducting thorough investigations of complaints.
- Lead cases from research, investigation, documentation and resolution.
- Apply strong knowledge of employment law and organization policies and practices to develop recommendations and solutions, while balancing risk and business objectives.
- Provide advice and counsel to leaders on sensitive employee situations, such as policy interpretation, conflict resolution, performance management and disciplinary actions, including terminations, and other issues presenting risk to the organization.
- Strategically collaborate with HR Business Partners, leaders, and Centers of Excellence to identify trends within business groups and identify root causes. Conduct climate assessments, develop recommendations, and coach leaders on implementing action plans to address identified issues.
- Proactively maintain current knowledge of employment laws and regulations. Contribute to special projects, which may include the development, communication and implementation of policies or new HR programs, trainings, or initiatives that impact ER matters.
- Provide coaching, guidance and mentoring to the ER Specialist team to help enhance overall team effectiveness.
Required Qualifications
- Bachelor's Degree or equivalent
- 5 to 7 years proven experience
- Advanced knowledge in Employment/Labor law, legal compliance requirements, HR trends and newly-surfacing litigation/regulatory areas.
- Outstanding investigative skills, and past experience handling complex and sensitive employee relations matters.
- Advanced problem-solving skills and ability to work and think independently with minimal direction.
- Demonstrate strong written and verbal communication skills, including ability to communicate effectively to a variety of audiences.
- Ability to build confidence and clearly coach leaders/employees through sensitive matters.
- Demonstrated leadership skills with ability to negotiate and influence effectively across the organization.
- Effective time management skills and ability to balance multiple demands and competing priorities and adapt to changes in the work environment.
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Exempt/Non-Exempt
Job Family Group
Line of Business
Ameriprise Financial Services, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ameriprise Financial Services, LLC and has not been reviewed or approved by Ameriprise Financial Services, LLC.
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Retirement Support — Feedback suggests a 401(k) with company contributions and financial well‑being programs strengthens long‑term savings. Employee stock purchase access and planning subsidies further support retirement readiness.
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Strong & Reliable Incentives — Feedback suggests annual and long‑term performance incentives, alongside variable or commission components in advisor roles, can create meaningful upside for certain positions. Licensing support and bonus opportunities reinforce a performance‑linked pay mix.
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Flexible Benefits — Feedback suggests flexible work options, the ability to purchase extra vacation, and paid volunteer time provide adaptable benefits for different life needs. On‑site clinic and fitness resources at headquarters and wellbeing programs add convenient lifestyle support.
Ameriprise Financial Services, LLC Insights
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What We Do
Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals. We believe that with the right advisor, the right advice, and the right firm, life can be brilliant. Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states. Learn how you can build your career at Ameriprise Financial. *Ameriprise Financial Q2 2020 Statistical Supplement All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested. By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial. Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.
