Employee Relations Consultant

Job Posting End Date: December 18

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:The Employee Relations Consultant (ERC) position serves as a key partner to business leaders across the enterprise to uphold compliance with Unum’s polices and its Code of Conduct to mitigate employment risk.
The position is responsible for understanding and balancing the needs of the different lines of business while applying HR policies and practices consistently.
Location: Hybrid (2 days onsite per week) at Portland, ME or Chattanooga, TN campuses

Principal Duties and Responsibilities

• Provide consultative guidance on policies, performance management, and disciplinary issues.

• Assist managers and employees in addressing performance and misconduct concerns by providing HR consultation on the performance management process, interpersonal issues, ethics matters, and terminations.

• Exchange pertinent information and expertise with Legal, Leave and Disability, Corporate Investigations, Compliance and Security on a timely basis to facilitate the success of client and organizational needs.

Additional responsibilities

• Upskill managers on coaching techniques and equip them to have difficult conversations.

• Conduct investigative interviews regarding performance concerns and allegations of minor types of misconduct.

• Manage case volumes received through the ServiceNow portal.

• Identify and escalate trends to ER leadership.

• Support ER team members with investigations stemming from complaints and allegations related to discrimination, unfair treatment, sexual harassment, and retaliation.

• Respond to Unemployment Insurance Hearing cases.

• Assist ER leadership with reporting and project work as assigned.

Job Specifications

• Undergraduate degree required.

• 2-5 years of related HR or ER experience.

• Basic knowledge of employment law.

• Working knowledge of FMLA/ADA, Title VII, and other federal and state employment laws.

• Demonstrated independent judgement and discretion to know when to escalate more complex cases.

• Excellent interpersonal, written, and oral communication skills.

• Basic PC skills, including Microsoft Office Suite software.

#LI-LR1

#LI-Hybrid

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$53,300.00-$100,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum