Employee Relations Business Partner

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

The Employee Relations Business Partner will play a critical supporting role in supporting the HR Business Partner team. They will assist with the day-to-day employee relations operations, ensuring we maintain a fair, complaint, and supportive workplace. This role will partner with HR and Legal to resolve workplace issues, provide guidance on HR policies, and promote a culture of respect and collaboration.

Job Description

Key Responsibilities: 

• Serve as the primary point of contact for employee relations issues, including complaints, conflicts, and policy inquiries. 

• Conduct thorough and impartial investigations into employee complaints, harassment, discrimination, and other workplace concerns. 

• Advise managers and employees on the interpretation and application of HR policies, procedures, and employment laws. 

• Document all employee relations cases, investigations, and outcomes in accordance with company and legal requirements. 

• Support performance management processes, including coaching, corrective action, and terminations. 

• Facilitate conflict resolution and mediation sessions between employees or between employees and management. 

• Monitor workplace trends and recommend improvements to HR policies and practices. 

• Responsible for the upkeep of Employee Handbook with guidance from Legal and leads communication to HR Partners and leaders when there are policy updates.  

• Ensure compliance with federal, state, and local employment laws and regulations. 

• Partner with HR Operations on background check reviews.  

• Develop and deliver training to managers and staff on employee relations topics such as workplace conduct, conflict resolution, and anti-discrimination. 

• Collaborate with HR, Legal, and Compliance teams to support organizational goals and initiatives. 

 

Qualifications: 

• Bachelor’s degree in human resources, Law, Business Administration, or a related field required. 

• 5+ years of employee relations experience and preferably a minimum of 3 years in HR business partner roles in dynamic, high-growth environments 

• Strong knowledge of federal, state, and local employment laws (e.g., FMLA, ADA, FLSA, Title VII). 

• Excellent communication, interpersonal, and conflict resolution skills. 

• Familiarity with ER areas, such as performance management, corrective action, and conflict resolution; you are able to navigate complex conversations and provide objective input 

• Ability to conduct sensitive and confidential investigations with professionalism and integrity. 

• Strong organizational and documentation skills. 

• HR certification (PHR, SHRM-CP) is a plus. 

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [email protected].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.