Employee Relations Advisor

| Mesa, AZ, USA
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Primary City/State:

Mesa, Arizona

Department Name:

Human Resources-Hosp

Work Shift:


Job Category:

Human Resources

Additional Job Description

You have a place in the health care industry. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion. If that sounds like something you want to be a part of - apply today!

Becker's Healthcare recently honored Banner as one of 150 top places to work in health care for 2023, we are proud to offer our team members many career and lifestyle choices throughout our network of facilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. If you're ready to change lives, we want to hear from you.

The role is onsite in multiple hospital locations including, Baywood, Heart, Ironwood, Goldfield Medical Center, Banner Gateway, Ocotillo & Casa Grande Medical Center campuses, with a typical work schedule of Mon-Fri, 8-5p. In this role you will be supporting multi-levels of leadership (supervisor to Senior Director) with employee relations concerns, varying from attendance, performance, and behavioral concerns to complex interpersonal and regulatory issues.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.


This position is an entry level role that performs the general day to day activities of employee relations. The core functions described are typically lower in complexity and are performed with close oversight by leader, Employee Relations Consultant (ERC), and Employee Relations Center of Excellence. This role may also support a smaller service line or area as compared to an ERC. Investigates and resolves employee relations concerns impacting the work environment. Role provides multiple facility leaders and Human Resources Consultants with counsel and support in employee relations investigations to include compliance with equal employment opportunity, affirmative action, training and development, and compliance with State and the Joint Commission human resources standards.


1. Assesses situations and environments affecting employee relations, and provides leaders with advice and recommended courses of action based on operating guidelines, policies, guidance from leader, and applicable federal and state laws.

2. Reviews and analyzes facility team members and operational statistics on HR compliance related concerns, complaint investigations, external charges, comply line trends, turnover, and team member engagement to identify trends, activities, and potential issues within each department.

3. Provides timely assistance in addressing leader/team member requests or complaints, and keeps involved parties informed about status. Role requires recording and trending of data to aid in formulating conclusions.

4. Maintains required documentation within case management system; including intake and investigative notes, supporting documents and final reports. Inputs all complaints and investigation resolution into assigned spreadsheet.

5. Acts as a resource to staff and leaders in the area of employment practices related to Human Resources regulations such as EEO, Affirmative Action, ADA, etc.

6. Develops training for leaders, Human Resources staff and team members to ensure consistency and compliance within regulatory requirements and related policies and procedures. Partners with other system functions for consistent delivery of training.

7. Stays abreast of activities in other areas of Human Resources and positively and reliably represents all of HR to facility staff and leaders. Appropriately conveys concerns and issues to stakeholders.

8. Collaborates with all HR teams to enhance and facilitate performance improvement, maintain effective communication between all areas of HR and entity operations and to develop and implement system, region, entity and department level goals and objectives.

9. Interacts with all levels of leadership and team members, often relaying highly sensitive messages, coaching and counseling leaders in appropriate application of programs and policies, and dealing with highly complex, and sometimes emotional situations.


Must possess a knowledge of business or human resources as normally obtained through the completion of a bachelor's degree in business, finance/accounting, human resources or related field.

Ability to exercise good judgment and be sensitive to team member needs while balancing the goals of the company. Strong, verbal, written and analytical and interpersonal skills Attention to detail, strong organizational skills, ability to prioritize and work independently, critical thinking skills.


Additional related education and/or experience preferred.


Our organization supports a drug-free work environment.

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