Employee Relations Advisor (m/f/d)

The Employee Relations Advisor (m/f/d) manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. This role engages with Works Councils and Unions as required. The Employee Relations Advisor (m/f/d) works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Employee Relations programs in accordance with company policies and procedures. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Offer comprehensive HR expertise and advice across various employee relations matters, including performance management, workplace investigations, pay issues, work environment concerns, employee policy inquiries, separation reviews, and complex employee relations cases.
• Handles sensitive and complex HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines in Slovakia.
• Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements).
• Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation.
• Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers. 
• Ensures proper use of the case management system and providing complete and accurate documentation and reporting across all related processes. Escalates sensitive or critical matters as needed.
• As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics.
• Provides emergency response and crisis management support to employees.
• Facilitates exit interviews with voluntarily terminating employees when specifically requested.
• Perform additional duties as assigned
   

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience

EXPERIENCE AND SKILLS:

• Has 3+ years of progressive experience directly in Employee Relations/ Human Resources with a strong understanding of country/regional employment law, works council/union requirements.
• Has experience in managing works councils and union relations, agreements, and negotiations.
• Demonstrates good judgment and objectivity in decision making and in recommendations provided.
• Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations.
• Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved.
• Demonstrates excellent communication skills - both written and verbal including English
• Has an unquestionable commitment to confidentiality, integrity, and privacy.
• Healthcare experience a plus.