We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let’s start with the role
We are seeking an Employee Experience Manager to elevate how our people feel, connect and grow worldwide. The top priority of this role is driving strong, enduring employee engagement. As a key member of our People Division, you will shape a global strategy powered by data, insights and measurable outcomes. You’ll use a sharp data mindset to spot opportunities, guide decisions and continuously enhance the employee journey. By leading initiatives across wellbeing, inclusion and people programs, you’ll create experiences that are scalable, culturally relevant, and deeply meaningful. In close partnership with HR and business leaders, you’ll help build a workplace where people thrive and where exceptional talent wants to stay.
- Co-create and execute a unified, global employee experience strategy that strengthens engagement, retention and belonging across all regions;
- Translate insights into clear action plans and ensure continuous improvement and real-time responsiveness to employee needs;
- Oversee the full employee lifecycle, coordinating HR and cross-functional teams to deliver consistent, high-quality experiences;
- Establish a strong HR intelligence function, leveraging data and external best practices to inform decisions, track trends and position the company as an employer of choice.
- Lead the global wellbeing agenda while advancing an inclusive workplace;
- Define global standards and ensure programs are scalable and culturally appropriate.
- Audit and harmonize HR policies, processes and touchpoints to remove friction and deliver a seamless HR employee journey;
- Establish clear, scalable decision-making frameworks that support consistent, fast and aligned execution of employee experience priorities across all markets.
- Establish trusted relationships with HR leaders, operational leads and key partners across the business;
- Maintain recurring touchpoints to understand priorities, surface issues and co-create solutions that align with organizational strategy;
- Partner closely with the internal comms team to ensure a consistent, aligned and resonant employee narrative throughout the company.
- Lead, develop and grow the EX team while providing informal leadership across the broader global HR community;
- Manage global budgets for wellbeing and inclusion, ensuring compliance and ROI.
What you will bring
- At least 10 years of experience in HR, EX, People Operations, Organizational Development or related fields, with at least 5 years in a global or multi-region role;
- Bachelor’s/Master’s degree in HR, Organizational Psychology, Business or Communications;
- Proven track record leading employee experience, engagement, wellbeing, DEI or culture programs in fast-growing or multinational companies;
- Strong people leadership experience, including managing and developing teams and influencing cross-functional groups without direct authority;
- Proficiency in using data, insights and benchmarking to drive strategy and measure impact;
- Familiar with EX-related technology platforms;
- Strong ability to work across cultures with proven experience adapting to market-specific needs;
- Excellent written and verbal English.
Kaizen Gaming Perks
- 🕑 Hybrid way of working
- 🏃 A buddy will support you with your onboarding
- 💸 Competitive pay and bonus scheme
- 👩⚕️ Private health insurance for you and your family
- ⭐Developmental 360° feedback framework
- 📚 Unlimited access to Udemy & continuous training
- 👨👩👧👦 Family Support
- #LI-Hybrid
- #LI-MS1
Recruitment Privacy Notice
Regarding the data you share with us, you may find and read our recruitment privacy notice here.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
Top Skills
What We Do
Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam






