Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
The Employee Experience Associate plays a key role in designing, executing, and enhancing initiatives that create meaningful and engaging experiences for all Maxis employees. This role will focus on end-to-end engagement — from conceptualization and data-driven insights to execution and communication — ensuring every employee feels connected, valued, and inspired at work.
What You Will Do
1. Employee Engagement Design & Implementation
Design and implement a multimodal approach to employee engagement, catering to diverse working arrangements — regional, shift-based, virtual, and in-person.
Plan and execute mass-scale engagement activities, talks, festive celebrations, and interest-based events that strengthen belonging and connection across the organization.
2. Communication & Visual Management
Manage and maintain SharePoint sites and visual content production for Employee Experience, ensuring effective communication and high visibility of ongoing initiatives and events.
3. Data & Insights
Collaborate with HRIT to maintain and update employee experience dashboards, leveraging data and analytics to track engagement metrics, measure impact, and inform future strategies.
Provide insights and recommendations to support data-driven decisions and demonstrate ROI of Employee Experience initiatives and deals.
4. Vendor & Partner Management
Manage vendors and external partners related to employee experience projects, ensuring quality, cost efficiency, and timely delivery.
Secure exclusive employee offers, discounts, and invitations through partnerships with external brands, enhancing Maxis’ employee value proposition.
5. Listening & Continuous Improvement
Support the design and implementation of employee engagement surveys, feedback mechanisms, and other listening tools to assess the effectiveness of the BYM (Because You Matter) strategy.
6. Collaboration & Execution
Partner with cross-functional teams to ensure seamless planning and execution of employee experience programmes and services, including sports, well-being, and engagement initiatives.
Support the creation of holistic employee experiences that extend beyond work — including initiatives for employees’ families and dependents.
7. Onboarding & Integration
Oversee the onboarding experience for new hires, ensuring they feel welcomed, informed, and connected from Day 1.
Continuously enhance the employee journey by supporting new hires’ integration and day-to-day experience at Maxis.
What you need to have for this role:
- Bachelor’s degree in Human Resources, Business Administration, Communications, Psychology, or a related field
- Minimum 2 years of experience in employee engagement, employee experience, HR, internal communications, or a related function.
- Proven track record in planning and executing employee engagement initiatives, programs, or campaigns
- Strong project management skills with the ability to manage multiple initiatives simultaneously
Skills & Knowledge:
- Strong understanding of employee experience and engagement principles, including end-to-end employee journey mapping
- Data-driven mindset with the ability to interpret insights and translate them into actionable initiatives
- Excellent communication and storytelling skills, with the ability to craft engaging messages across multiple channels
- Creative thinking with a passion for designing impactful and meaningful employee initiatives
- Strong stakeholder management and collaboration skills across different business units and levels
- Adaptability and resilience in managing evolving priorities and organisational needs.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Skills Required
- Design and implement multimodal employee engagement programs
- Plan and execute mass-scale engagement activities and events
- Manage and maintain SharePoint sites and visual content production
- Collaborate with HRIT to maintain employee experience dashboards and analytics
- Provide insights and recommendations from engagement data to demonstrate ROI
- Manage vendors and external partners to deliver employee experience projects
- Design and support employee engagement surveys and feedback mechanisms
- Oversee onboarding experience for new hires and support integration
What We Do
Maxine is an award-winning nonfiction film and television studio founded by Mary Robertson, dedicated to creating journalist-and-filmmaker-driven nonfiction work.
