Our Company
BrightSpring Health Services
Overview
The primary responsibility of the Employee Engagement & Retention Specialist is to support the Sr Director of HR & Regional HR Team in ongoing efforts to continuously improve the overall employee experience to drive retention and support retention goals.
The Employee Engagement & Retention Specialist will take proactive steps to understand the unique employee perspective to improve their engagement with the company and clients served.
Responsibilities
- Partner with Regional HR to lead companywide survey and feedback initiatives
- Provide strategic support to Regional HR Team and Company-Wide Retention Committees including local committees
- Project Management support with special projects and development of new programs related to VA, Alzheimer's, Private Pay, etc. that support growth for the line of business
- Partner with HR, Marketing and Communication Team as needed to drive celebration activities, electronic communications, company newsletters, and others as assigned
- Utilizing metrics, data, and resources as needed to drive candidate and employee engagement including but not limited to: Weekly reporting, Power BI, HR Ops Resources, etc.
- Maintain strong working knowledge of operating systems, current industry trends, and opportunities for development and improvement
- Understand and utilize approved resolution pathways available to retain employees by working professionally and collaboratively with other functions
- Lead monthly or quarterly virtual HR Retention trainings as needed and actively review and update resources as needed
- Support Regional HR Team with LOA/FML/ADAAA compliance and Regional HR Conformity and Comp initiatives and special projects
- Maintain knowledge of company systems including but not limited to: HRIS, ADP, ATS, iCIMS, and POC
- Other duties as assigned
Qualifications
- Bachelor's degree in Human Resources, Sales, Marketing, or related field preferred
- Three or more years' experience in a similar role
- Excellent customer service skills
- Strong conflict resolution skills
- Exhibit a high level of autonomy, initiative, collaboration, creativity, tenacity, resilience, and diplomacy
- HR data analysis and identification of trends
- Minimal travel
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company's pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company's services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.
Salary Range
USD $50,000.00 - $55,000.00 / Year
What We Do
BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.
The company is a leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 37,000 dedicated full-time equivalent team members in 50 states and provide services for over 350,000 people every day.
BrightSpring is focused on providing quality outcomes and solutions through best-in-class services and investments in people, process and technology innovation, including the development of its Connected Home model of care. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in communities since 1974 – helping people live their best life.
