Employee Engagement Program Manager

Posted Yesterday
Be an Early Applicant
3 Locations
Remote or Hybrid
135K-180K Annually
Mid level
Software
The Role
Owns the accuracy, organization, accessibility, and consistency of employee-facing content, including onboarding guides, FAQs, policies, templates, and how-tos. Responsibilities include auditing content, writing and editing materials, establishing style standards, improving information findability, fixing content processes, tracking engagement metrics, and coordinating with HR and Talent.
Summary Generated by Built In

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our San Francisco/San Jose/Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.

We’ve built a lot of great resources for employees: onboarding guides, benefits pages, manager how-tos, and hiring FAQs. But we move faster than we document and maintain. We’re growing quickly. Things get out of date, hard to find, or inconsistent in tone. We need someone to own that problem end to end and make sure every piece of employee-facing content is accurate, easy to find, and sounds like it came from the same team.

This isn’t a pure technical writing role, and it isn’t a traditional program management role either. It’s both. You’ll write, design, and edit, but you’ll also audit, organize, and measure. If you like bringing order to scattered information and quietly making everyone’s job a little easier (maybe even delightful), this is your gig.

What You’ll Do

  • Audit employee-facing pages, websites, FAQs, guides, and policies.

  • Write and edit onboarding guides, templates, FAQs, and how-tos.

  • Set consistent tone, voice, and format across content.

  • Organize content so employees can find answers.

  • Fix pages and processes when something isn't working.

  • Track usage and feedback to see what’s working and what isn’t.

  • Coordinate with HR, Talent, on shared content.

What You’ll Bring

  • 3 to 5 years in writing, content, or program coordination.

  • Strong, clear, creative writing and editing skills.

  • Comfort building style guides and content standards.

  • A sharp eye for content that’s outdated or hard to find.

  • Comfort tracking metrics like page views, clicks, comments, reactions.

  • Nice to have: experience with Notion, Confluence, Wikis.

Why You’ll Love It Here

You’ll have a front-row seat to the growth of a company shaping the future of tech, and you’ll have a direct hand in making that growth possible. We value speed, tenacity, creativity, and being excellent to each other. You’ll be a part of the Employee Engagement team. Our goal is simple: to be the most helpful team at Lambda. If you want a seat where you can make a huge impact every day and turn chaos into clarity, this is it.

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

  • Founded in 2012, with 500+ employees, and growing fast

  • Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove

  • We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

  • Our values are publicly available: https://lambda.ai/careers

  • We offer generous cash & equity compensation

  • Health, dental, and vision coverage for you and your dependents

  • Wellness and commuter stipends for select roles

  • 401k Plan with 2% company match (USA employees)

  • Flexible paid time off plan that we all actually use

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Skills Required

  • 3 to 5 years of experience in writing, content, or program coordination
  • Strong, clear, creative writing and editing skills
  • Experience or comfort building style guides and content standards
  • Ability to identify outdated or difficult-to-find content
  • Ability to track metrics such as page views, clicks, comments, and reactions
  • Experience with Notion, Confluence, or wikis

Lambda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lambda and has not been reviewed or approved by Lambda.

  • Fair & Transparent Compensation — Pay is considered competitive for an AI infrastructure company, with posted ranges and observed offers indicating strong packages for senior technical roles. Compensation is often characterized as competitive or top‑shelf, aligning with market expectations.
  • Healthcare Strength — Health, dental, and vision coverage are characterized as strong, with broad‑network plans noted and positive experiences highlighted. This foundation supports overall satisfaction with core insurance benefits.
  • Leave & Time Off Breadth — Flexible or unlimited PTO is described as actually used, complemented by paid holidays and sick time. Generous parental leave examples further expand the time‑off offering.

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The Company
HQ: San Francisco, CA
106 Employees
Year Founded: 2012

What We Do

Lambda provides computation to accelerate human progress. We're a team of Deep Learning engineers building the world's best GPU workstations and servers. Our products power engineers and researchers at the forefront of human knowledge. Customers include Microsoft, MIT, Los Alamos National Lab, Disney, Tencent, Kaiser Permanente, Stanford, Harvard, Caltech, and the Department of Defense.

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