Job Summary
The Employee & Business Communications Lead, working under limited supervision, is responsible for leading planning and messaging for enterprise and employee communications, including HR initiatives and select business-facing communications that affect the broader organization. This role develops communication plans, shapes enterprise-facing messaging and provides strategic communications support to HR and business leaders. The role helps translate complex topics into clear, actionable communication that supports enterprise alignment and employee understanding.
Job Responsibilities
Develops communications plans for enterprise initiatives, including OHI, CEO Excellence, launches and other priority programs.
Leads HR communications, including employee campaigns and leadership messaging.
Shapes enterprise-facing messaging from business units when the communication impacts the broader organization.
Provides strategic communications support and guidance to HR and business leaders.
Translates complex topics into clear, actionable messaging for employee and leader audiences.
Partners with communications colleagues to align enterprise, HR and business communications across relevant channels.
Supports communication planning, message development and stakeholder coordination for employee-facing initiatives.
Job Qualifications
8 to 12+ years of communications experience.
Insurance industry experience preferred.
Strong stakeholder management skills.
Experience supporting enterprise or employee-facing initiatives.
Ability to translate complex topics into clear, actionable messaging.
Location
Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
Communications Planning
Employee Communications
Business Communications
HR Communications
Leadership Messaging
Message Development
Stakeholder Management
Enterprise Initiative Communications
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
About UsSkills Required
- 8 to 12+ years of communications experience
- Insurance industry experience
- Strong stakeholder management skills
- Experience supporting enterprise or employee-facing initiatives
- Ability to translate complex topics into clear, actionable messaging
- Communications planning
- Employee communications
- Business communications
- HR communications
- Leadership messaging
- Message development
- Enterprise initiative communications
Westfield Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Westfield Insurance and has not been reviewed or approved by Westfield Insurance.
-
Retirement Support — A defined-benefit pension alongside a 401(k) with employer contributions is presented as a standout component and an uncommon combination today. Safe-harbor style 401(k) contributions are referenced, adding reliable long-term value.
-
Leave & Time Off Breadth — The package includes PTO, paid holidays, sick time, volunteer time off, and parental/caregiver leave. PTO levels are described as ample with increases over tenure and dedicated volunteer time.
-
Wellbeing & Lifestyle Benefits — Wellness incentives and fitness reimbursement are available, with on-site amenities like a fitness center and cafeteria at the home office. Learning resources and recognition programs further support overall wellbeing.
Westfield Insurance Insights
What We Do
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
