Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is Seeking an Employee Benefits Specialist to join our growing team in Greensboro, NC.
The purpose of the Employee Benefits Specialist is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is assisting the Benefits Relationship Manager in the servicing of the benefit consulting responsibilities for our customers. Applying technical expertise to retain customers and administer marketing and renewal functions.
How You Will Contribute
Support a team of Benefits Relationship Managers.
Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance.
Aid with onboarding new customers by gathering necessary documents, then reviewing documents prior to submission for completeness.
Assist customers with daily service functions and frequent ad hoc requests.
Create, review and edit employee benefit guides, benefit manuals and other customer materials as requested.
Communicate with carriers regarding customer billing discrepancies or simple claims issues
Draft employee communication materials for peer review by fellow SBI Service Team Members
Assist with processing adds, terms or changes to employee enrollments
Gathering and preparing renewal and installation paperwork
Compliance Document Creation and/ review
Support in crafting alternative renewal options/presentations for customers, new business. Including requesting quotes from carriers directly as needed.
Other duties may be assigned.
Licenses and Certifications:
Must have and maintain active Life, Accident & Health Licenses or successfully obtain the licenses in the state of residence within the first 3 months of employment.
Skills & Experience to Be Successful
1+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point.
Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills.
High school diploma.
Detail oriented with excellent organizational skills.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- 1+ years of employee benefits experience
- Active Life, Accident & Health Licenses
- High school diploma
- Proficient knowledge in Microsoft Windows environment including Word, Excel, PowerPoint
- Excellent written and verbal communication skills
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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