The GLG Commercial Operations “Training Academy” is seeking a highly motivated, engaged, and collaborative leader to run our role-specific onboarding programs for the EMEA region. The global “Training Academy” oversees onboarding and job-specific training programs for Client Services professionals at GLG, helping welcome new hires to the company and train them on best practices. This individual will be responsible for the end-to-end execution of the Senior Associate Onboarding Program for the EMEA region.
The program leader will be responsible for training cohorts of new hires on all aspects of GLG project and recruiting workflows. They will be the key point of contact for welcoming the new hires and teaching them the critical tactical and soft skills required for success as a client service professional. An ideal candidate is passionate about training, loves working with new hires, is willing to quickly learn and master GLG’s workflows and values and is excited by the idea of continuous change and problem-solving.
Specific responsibilities include (but are not limited to):
- Own the end-to-end Senior Associate onboarding program in EMEA, including:
- Ideating and executing on program design and structure
- Owning the logistics of setting up and managing the program
- Creating training content that aligns with GLG best practices
- Serving as the lead facilitator for training sessions
- Liaising with business leads and teams to create an excellent new hire experience
- Partnering with Talent Development and HR teams on early career development and upskilling
- Soliciting, reviewing, and acting upon feedback from business leaders, TLs, Ambassadors, and new hires
- Support business asks related to ad-hoc training and upskilling for teams
- Provide select coaching and support for Senior Associates
An ideal candidate will have the following:
- 1-3 years of corporate training experience
- Strong coaching or mentoring skills and passion for training individuals
- Demonstrated poise and confidence when under pressure
- Self-driven and persistent attitude; can accomplish tasks with minimal oversight
- Ability to balance multiple and conflicting priorities
- Excellent communication skills, including written, verbal, and active listening
- Exceptional organization skills, with impeccable attention to detail
- Team player attitude, with the ability to create excellent working relationships
- Ability to thrive in a fast-paced environment and adapt to change
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
What We Do
GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com.
For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/
Why Work With Us
In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.
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