The Role
Lead Salesforce adoption, governance, and optimisation across EMEA sales. Partner with sales leaders to improve processes, reporting, forecasting, and data quality. Build dashboards, analyse pipeline, deliver insights, enable users through training, and drive continuous improvement and system enhancements.
Summary Generated by Built In
EMEA Salesforce LeadWhat You Will Do
As the EMEA Salesforce Lead, you will be responsible for driving the adoption, optimisation, and effective use of Salesforce across the EMEA sales organisation. Acting as a trusted partner to sales leaders and commercial teams, you will provide expertise on sales tools, processes, and technologies to maximise productivity and business performance. You will leverage data, reporting, and analytics to deliver actionable insights, improve visibility of sales activities, and support strategic decision-making. This role combines sales operations, CRM leadership, stakeholder engagement, and continuous improvement to ensure Salesforce delivers maximum value to the business.
What We Offer- Competitive salary and comprehensive benefits package
- Opportunities for career progression and professional development
- Collaborative and inclusive working environment
- Exposure to regional and global business initiatives
- Access to industry-leading sales and CRM technologies
- Employee wellbeing and assistance programmes
- Pension scheme and additional employee benefits
- Lead Salesforce adoption, governance, and best practices across the EMEA region
- Act as the primary point of contact for Salesforce-related processes, enhancements, and user support
- Partner with sales leadership to optimise sales processes and improve operational efficiency
- Develop and maintain dashboards, reports, and KPIs that provide visibility into business performance
- Analyse sales and pipeline data to identify trends, opportunities, and areas for improvement
- Drive data quality initiatives and ensure the integrity of Salesforce information
- Support sales forecasting, territory planning, and performance tracking activities
- Collaborate with global teams on Salesforce enhancements, deployments, and system improvements
- Deliver training, guidance, and user enablement programmes to maximise tool utilisation
- Identify and implement continuous improvement opportunities across sales operations and technology platforms
- University degree or an equivalent combination of education and experience
- Minimum 6 years of experience in Salesforce administration, sales operations, CRM management, or a related field
- Strong understanding of Salesforce CRM functionality, reporting, and analytics
- Experience supporting sales organisations within a multi-country or regional environment
- Advanced analytical skills with the ability to translate data into business insights
- Experience creating dashboards, reports, and performance metrics
- Strong stakeholder management and communication skills
- Excellent problem-solving abilities and attention to detail
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Salesforce Administrator certification or equivalent qualification
- Experience working within a complex global matrix organisation
- Knowledge of sales forecasting, pipeline management, and territory planning
- Experience with business intelligence and data visualisation tools
- Project management or continuous improvement experience
At Johnson Controls, we transform the environments where people live, work, learn, and play. From optimising building performance to improving safety, security, and sustainability, our global team is committed to creating smarter, healthier, and more sustainable spaces. Through innovation, digital technologies, and operational excellence, we help our customers achieve their goals while delivering exceptional experiences. Join us and be part of a team shaping the future of intelligent buildings and connected solutions worldwide.
#LI-SB1
Skills Required
- University degree or equivalent combination of education and experience
- Minimum 6 years of experience in Salesforce administration, sales operations, CRM management, or related field
- Strong understanding of Salesforce CRM functionality, reporting, and analytics
- Experience supporting sales organisations within a multi-country or regional environment
- Advanced analytical skills with ability to translate data into business insights
- Experience creating dashboards, reports, and performance metrics
- Strong stakeholder management and communication skills
- Excellent problem-solving abilities and attention to detail
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Salesforce Administrator certification or equivalent qualification
- Experience working within a complex global matrix organisation
- Knowledge of sales forecasting, pipeline management, and territory planning
- Experience with business intelligence and data visualisation tools
- Project management or continuous improvement experience
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
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The Company
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
