This job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.
What you will do
We are seeking a Channel Sales Support Coordinator to join our team. In this position, you will play a critical role in providing administrative support to our EMEA Channel Sales representatives and effectively responding to customer queries.
The ideal candidate should possess extensive experience in sales support administrative / coordination with an understanding of international cultures.
By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, whilst ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.
How you will do it
- Sales Support:
- Helping the sales team to improve their productivity managing administrative tasks between them and customers
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders on time
- Providing assistance for customer orders, account statuses and relevant problems as could be Inform clients of unforeseen delays or problems
- Provide information and guides to help the sales team
- Other ad-hoc support tasks and exercises as per business requirements
- Teamwork and Interpersonal Skills:
- Collaborate effectively with colleagues and stakeholders across different departments to ensure alignment in sales activities.
- Communicate openly and professionally with colleagues, sharing insights, best practices, and feedback to foster a supportive and collaborative work environment.
- Demonstrate strong interpersonal skills in interaction with colleagues to build trust.
What we look for
- CFGS/Degree Admin os similar
- 3+ years of experience as a Sales Support Specialist or Sales Support Associate
- Experience with ERP and CRM systems
- MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Advanced English speaker
- Excellent communication skills
- Analytical and problem solving
- Teamwork and motivational skills
- Multi-cultural experience
Our benefits
We offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities, which will stretch your abilities and channel your talents.
If you are interested to learn more about this exciting opportunity then please apply directly to the role through the web page.
We offer:
- Flexible working hours
- Agile working
- Meal vouchers of €8
- Company welfare package
Who we are:
Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability. Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data‑driven, prescriptive outcomes that help retailers improve operations, enhance shopper engagement, and reduce shrink.
Skills Required
- CFGS/Degree Admin or similar
- 3+ years of experience as a Sales Support Specialist or Associate
- Experience with ERP and CRM systems
- Proficient in MS Office Suite, particularly MS Excel
- Excellent communication skills in English
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
