Embedded Technical Consultant
Austin, Texas- Hybrid
Regulatory Compliance Requirements
This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Export Administration Regulations (EAR). All applicants must be eligible, or able to obtain authorization, for such access.
Position Summary
Thales is looking for an Embedded Technical Consultant who will manage the technical relation with customers of Thales embedded products like eUICC and eSE, and associated solutions.
The embedded Technical Consultant will also manage all technical aspects of the eUICC/eSE industrialization and supply process, by coordinating communications between development and manufacturing teams inside Thales and different areas of the customer and taking some project management responsibilities.
Key Areas of Responsibility
Responsible for working closely with the regional sales team, and be responsible for technical presentations and pre-sales support.
Responsible for promoting the Thales Connectivity & Embedded Solutions portfolio to customers (mostly MNOs, OEMs and IoT players).
Must understand the customer’s technical requirements and be able to identify possible solutions, based on Thales’s product map.
Responsible for coordinating technical communication between Thales Product Teams and customers.
Must follow-up on incoming customer requirements and feature requests, communicating to all related interface partners.
Responsible for coordinating technical support and tests with customers and different teams inside Thales.
Responsible for raising failure reports, identify a solution or workaround, and internally report defects according to established processes, if needed.
Minimum Qualifications
A bachelor’s degree in computer science, Engineering, Telecom or related technical field
At Least 5 years of experience as Technical Account Manager, Technical Product Manager, or similar technical customer facing role.
At least 5 years of experience in a relevant field, preferably working with Smartcard, Embedded Software or Services providers.
Prior working experience on standards and specifications like ETSI, 3GPP, Global Platform, GSMA and TCA
Working knowledge of Digital Security: symmetric and asymmetric (PKI) cryptography, telecom security algorithms
Demonstrated experience writing technical specifications and identifying solutions based on customer requirements.
If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community
Special Position Requirements
Schedule: Core Business Hours Monday-Friday, Hybrid in office 3 days
Travel: Estimated required travel approximately once per quarter domestically to customers/ clients as needed. As well as international seminars/ trainings every few years.
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
•Company paid holidays and Paid Time Off.
•Company provided Life Insurance,
Why Join Us?
Say HI and learn more about working at Thales click here
#LI- Hybrid
#LI-RG1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 121,338.00 - 202,230.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please raise HR request through MyThales)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Skills Required
- Bachelor's degree in computer science, engineering, telecommunications, or a related technical field
- At least 5 years of experience as a Technical Account Manager, Technical Product Manager, or in a similar technical customer-facing role
- At least 5 years of experience in a relevant field, preferably with smartcard, embedded software, or services providers
- Experience with ETSI, 3GPP, GlobalPlatform, GSMA, and TCA standards and specifications
- Working knowledge of digital security, including symmetric and asymmetric cryptography, PKI, and telecom security algorithms
- Experience writing technical specifications and identifying solutions based on customer requirements
- Eligibility or ability to obtain authorization for access to technology and technical data controlled under the EAR
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
-
Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
-
Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
-
Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
Thales Insights
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
