Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Job DescriptionYour Mission
In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push.
Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through WhatsApp, SMS and through our product experience (including banners, push, content cards and more)
Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights
Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s product suite, including Business Account, Cash Advance and E-POS
Collaborates with local marketing teams across our 7 country operations (with 2 new markets launching over summer) to manage a communications calendar and ongoing processes, and delivers against our intake process for CRM communication support
Engages our member community to build empathy and understanding (combining with customer data) of communication that can have impact, and collaborates then to create high quality case studies and content
Works closely with the brand team to ensure the brand and tone of voice is represented through all customer communications
Your Story
You have at least 2 years' experience in a CRM role, comfortable building deploying CRM communications across an end-to-end process
You have strong copywriting skills in English and an instinct for great design
You’re proficient using CRM platforms like Hubspot and Braze
You’re highly analytical with proficiency in measuring email marketing performance, and interpreting data to make informed decisions
You have experience working with HTML for email customisation and troubleshooting
You have experience with design tools such as Figma and Canva
You’re highly organised with strong project management skills
You’re a great communicator and collaborator
You have a growth mindset with eagerness to learn and a hands-on attitude
You’re happy to work from our new headquarters in Central London at least 3-days a week
The Perks
We trust you, so we offer flexible working hours, as long it suits both you and your team;
Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
Cycle-to-Work Scheme;
Health and Life Insurance;
Pension Scheme;
25 days of Annual Leave (+ Bank Holidays);
Office snacks every day;
Friendly, comfortable and informal office environment in Central London.
Teya Compensation & Benefits Highlights
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Healthcare Strength — Private medical coverage (e.g., Bupa in the UK), supportive sick pay, and access to wellbeing platforms like Gympass/Wellhub feature prominently in the package. Feedback suggests these elements are consistently valued across key European locations.
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Leave & Time Off Breadth — Generous annual leave in UK examples and supportive sick pay provide solid time-off provisions. Feedback suggests paid time away from work is a notable strong point.
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Flexible Benefits — Hybrid working and the option to work from abroad for a limited number of days are commonly available. Feedback suggests day-to-day flexibility is a standout perk for many roles.
Teya Insights
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What We Do
At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and a team truly invested in our Members’ success. To us, they’re more than customers – they’re part of a community built on trust and shared ambition. That’s why we proudly say: “Member since.” It’s our way of honouring every relationship and building a stronger, more connected future together.
Why Work With Us
We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.
Teya Offices
OnSite Workspace
We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.
