Email Marketing Specialist

Posted 6 Hours Ago
Be an Early Applicant
Brea, CA, USA
In-Office
75K-85K Annually
Entry level
Professional Services
The Role
Develops and manages email campaigns for HVAC, plumbing, and electrical services. Responsibilities include writing and launching campaigns, nurturing leads, segmenting audiences, personalizing communications, building automated journeys, conducting A/B tests, monitoring performance, improving conversions, and supporting email deliverability and compliance. The role collaborates with marketing and operations teams to strengthen customer relationships and drive service bookings.
Summary Generated by Built In

About the Role

Do you love combining creativity, data, and technology to deliver marketing that gets results? Join our growing Home Services team as an Email Marketing Specialist and help connect homeowners with the services they need.

In this role, you’ll create engaging email campaigns that nurture leads, strengthen customer relationships, drive service bookings, and support business growth across our HVAC, Plumbing, and Electrical services. You’ll have the opportunity to bring fresh ideas, test new approaches, and turn customer insights into meaningful action.

What You’ll Do

  • Create Engaging Campaigns: Develop, write, build, and launch compelling email campaigns that educate, engage, and motivate homeowners to take action.

  • Nurture Leads: Build targeted communications that guide prospective customers from initial interest to scheduled appointments and completed services.

  • Drive Customer Engagement: Develop campaigns that promote seasonal maintenance, service offerings, special promotions, and ongoing customer relationships.

  • Personalize the Experience: Segment audiences and tailor messaging based on customer behavior, interests, service history, and lifecycle stage.

  • Optimize Performance: Monitor campaign metrics, conduct A/B testing, and use data-driven insights to improve engagement, conversions, and revenue.

  • Build Automation: Create and maintain automated email journeys, including lead nurturing, appointment follow-ups, customer re-engagement, and retention campaigns.

  • Collaborate Across Teams: Partner with marketing, operations, and other stakeholders to align campaigns with business priorities, brand standards, and customer needs.

  • Maintain Best Practices: Support email deliverability, database hygiene, brand consistency, and compliance with applicable email marketing regulations.

What You’ll Bring

  • Experience in email marketing, digital marketing, CRM marketing, or a related field.

  • Strong writing, editing, and communication skills, with the ability to create clear, persuasive, customer-focused content.

  • Hands-on experience with email marketing platforms and campaign management tools.

  • Understanding of audience segmentation, marketing automation, A/B testing, and campaign analytics.

  • An analytical mindset with the ability to translate performance data into actionable improvements.

  • Strong organizational skills, attention to detail, and the ability to manage multiple campaigns and deadlines.

  • A collaborative, curious mindset and enthusiasm for testing ideas and continuously improving results.

  • Experience in Home Services, HVAC, Plumbing, Electrical, or other consumer service industries is a plus.


Perks & Benefits

  • Medical, Dental & Vision Insurance

  • Life Insurance & Supplemental Benefits

  • 401(k) with Company Match

  • Paid Vacation & Holidays

  • Career Growth & Advancement Opportunities

  • The Opportunity to Make a Meaningful Impact in a Growing Organization

 Why Join Us?

Be part of a growing business where your ideas can make a measurable impact. You’ll help shape how we communicate with customers, strengthen our brands, and support growth through smarter, more personalized marketing.

#CGHP

#CGHP

Pay Range
$75,000—$85,000 USD

About Champions Group: 

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, Lex Cooling, Heating, Plumbing & Electrical, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo’s Air Conditioning & Heating. 

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.   

Champions Group Privacy Policy

Skills Required

  • Experience in email marketing, digital marketing, CRM marketing, or a related field
  • Strong writing, editing, and communication skills
  • Hands-on experience with email marketing platforms and campaign management tools
  • Understanding of audience segmentation, marketing automation, A/B testing, and campaign analytics
  • Ability to translate performance data into actionable improvements
  • Strong organizational skills and attention to detail
  • Ability to manage multiple campaigns and deadlines
  • Collaborative and curious mindset with enthusiasm for testing and continuous improvement
  • Experience in home services, HVAC, plumbing, electrical, or other consumer service industries

Champions Group Holdings Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Champions Group Holdings and has not been reviewed or approved by Champions Group Holdings.

  • Fair & Transparent Compensation — Pay is considered relatively strong, with some hourly roles reported as tracking above national averages and corporate/professional teams often viewed as competitively paid. Feedback suggests many employees in certain roles and locations feel adequately rewarded.
  • Strong & Reliable Incentives — Performance-based incentives in sales, management, and certain technician roles are highlighted as meaningful drivers of higher total earnings. Feedback suggests incentive structures can significantly boost compensation for high performers.
  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is advertised, and some employees describe the healthcare options as competitive relative to industry peers. This breadth of coverage underpins a solid baseline benefits package.

Champions Group Holdings Insights

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The Company
HQ: Brea, CA
796 Employees
Year Founded: 2023

What We Do

For us, it’s more than just home services. It’s about building long-term relationships with our employees, partners, and clients. We believe in partnering with world-class businesses & owners to create the leading home services platform. Champions Group has grown to now encompass 19 brands spread across 7 states: California, Nevada, Arizona, Colorado, Texas, Ohio and Washington.

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