Electrical Manager

Posted Yesterday
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Greer, SC, USA
In-Office
Senior level
Professional Services
The Role
Manage and grow a residential electrical service department, including technicians and supervisors. Responsibilities include scheduling, performance management, training, dispatch coordination, customer issue resolution, team meetings, process improvement, and department culture development. The role requires strong leadership, communication, customer service, mechanical aptitude, and operational judgment, with occasional work in residential attics and crawl spaces.
Summary Generated by Built In
Overview

You’re an experienced manager with a talent for organization and a heart for people!


How would you like to be our Electrical Manager?


Your Role

Are you a superintendent managing a group of electricians? You’re exactly who we’re looking for to manage our growing electrical department!

As Electrical Manager:

  • You’ll manage our electrical service team and help scale us to new heights! This team is in homes every day solving problems for customers! You wanna make sure they’re getting the training and attention they need to do their best work. We’re growing our electrical team, and this is your chance to help build something amazing!
  • You’ll manage schedules, performance, and work standards. We believe in doing things the right way, making it easy for our customers. You’ll be making sure our electrical team is holding to the Morris-Jenkins standards!
  • You’ll work across departments to get things done. Whether you’re trying to get calls booked, get electricians dispatched out to the right homes, or just trying to get the customer taken care of, you’ll jump in to make sure things are getting done. In the end, the most important thing is that you make it easy for customers to get the electrical services they need!
  • You’ll guide a team of technicians and supervisors, lead meetings, and develop a department culture. Our electrical department is still in its early stages, and this is a new position. You’ll be developing the culture of this team into something we can all be proud of!
Responsibilities

Some Highlights of the Job


  • Because this team is new, you’ll be able to mold the department yourself! If you enjoy leading and developing people/teams, this is the job for you.
  • Morris-Jenkins has been voted Top Workplace USA year after year!

​​

All About YOU

  • You’re looking for an opportunity to lead. You’re good at coaching and developing people professionally. You know how to give constructive feedback in a way that’s encouraging!
  • You’re patient and great at explaining things. No matter if it’s a team meeting or a one-on-one chat with one of the electricians, you want nothing more than to help your team succeed!
  • You’re not afraid to get in front of a big room of people. You’ll be in charge of the weekly meetings, as well as keeping other teams updated on your team (what they need, how they’re performing, etc.).
  • You want the best for customers. In this field, people who call us for help are scared and stressed about something in their home. Sometimes, there will be miscommunications between customers and our electricians, and you’ll have to step in to make sure things are taken care of the right way.
  • You believe in efficiency. If processes could be made simpler with less wasted material, time, and money, you’re gonna strive for that! But you don’t believe in taking shortcuts—you know it’s better to do things the right way, not the easy way.
Qualifications

The people at Morris-Jenkins are so happy here, they even voted us for the Charlotte Observer’s “Top Workplace” award year after year. We have HUGE company breakfasts, fiestas, contests, and more!

Submit your application online today!

Morris-Jenkins proudly serves the following cities: Greenville, Spartanburg, Boiling Springs (South Carolina), Lyman, Inman, Duncan, Arcadia, Chesnee, Fairforest, Moore, Pacolet, Roebuck, Wellford, Greer, Taylors, Mauldin, Simpsonville, Travelers Rest, and Foutain Inn. Morris-Jenkins services Greenville county, and Spartanburg county.   


The Super-Fun HR Stuff

Minimum Qualifications:

  • At least five years of operations management experience; electrical preferred
  • Experience growing a team or department
  • Exceptional customer service skills
  • Ability to devise creative solutions, exercise independent judgment, and make appropriate decisions
  • Keen ability to work accurately, efficiently, and manage multiple tasks
  • Committed adherence and enforcement of the company’s core values and core purpose
  • Basic computer skills
  • Strong mechanical aptitude
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Ability to fluently speak, read, and write in the English language
  • Valid local driver’s license with acceptable driving record
  • Acceptable criminal background record
  • Abstinence from drugs with clean drug screening results
  • Reliable and punctual attendance

Preferred Qualifications:

  •  SC Licensed Electrician
  • Prior management experience successfully leading and overseeing a team of 50+ direct/indirect reports
  • Service Titan Experience 

Essential Job Functions per the ADA

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Physical Demands: While performing the duties of this job the employee is infrequently required to stand, walk, kneel, climb, bend, stoop, balance, crouch, sit for extended amounts of time. The employee is also required to use hands to finger or feel objects, tools and controls; reach with hands and arms; talk, see and speak. The employee must infrequently lift one’s own bodyweight to climb up attic scuttle holes and be able to crawl through tight crawl spaces. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The duties of this job are performed typically in a comfortable office environment, but infrequently in extreme hot, cold, and wet/humid weather conditions and in confined/close spaces, i.e. residential home crawl spaces and attics. Infrequent exposure to factors such as toxic fumes, caustic chemicals, loud noise, UV light, and other hazards may be required, which may cause noticeable discomfort or a moderate risk of accident or illness. This job requires the use of personal protective equipment (PPE) as directed by company policy.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.


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Skills Required

  • At least five years of operations management experience; electrical experience preferred
  • Experience growing a team or department
  • Exceptional customer service skills
  • Ability to devise creative solutions, exercise independent judgment, and make appropriate decisions
  • Ability to work accurately and efficiently while managing multiple tasks
  • Ability to adhere to and enforce company core values and purpose
  • Basic computer skills
  • Strong mechanical aptitude
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Fluency in spoken, written, and read English
  • Valid local driver's license with acceptable driving record
  • Acceptable criminal background record
  • Clean drug screening results
  • Reliable and punctual attendance
  • SC Licensed Electrician
  • Experience leading and overseeing a team of 50 or more direct or indirect reports
  • ServiceTitan experience
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The Company
HQ: Charlotte, NC
653 Employees
Year Founded: 1958

What We Do

Morris-Jenkins is a Charlotte-area residential home-services company providing air conditioning, heating, plumbing, electrical, and home-performance services. The company emphasizes fast, friendly, fair service, same-day response where possible, and live local customer support. It also offers maintenance through its Priority Advantage program and serves customers throughout the greater Charlotte, North Carolina region, helping homeowners keep essential systems safe, comfortable, and efficient.

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