Jobs at Morris-Jenkins

Manage and grow a residential electrical service department, including technicians and supervisors. Responsibilities include scheduling, performance management, training, dispatch coordination, customer issue resolution, team meetings, process improvement, and department culture development. The role requires strong leadership, communication, customer service, mechanical aptitude, and operational judgment, with occasional work in residential attics and crawl spaces.

Provides customer support through chat, text, email, and social media; schedules appointments, follows up on opportunities, and converts digital inquiries into bookings. Responds to reviews, identifies recurring customer issues, collaborates with marketing and service teams, and improves the digital customer experience. Requires strong written communication, multitasking, problem-solving, customer de-escalation, computer skills, and flexible afternoon, evening, weekend, and holiday availability.

Leads the organization’s finance and accounting functions, including budgeting, forecasting, financial modeling, reporting, internal controls, cash management, and compliance. Partners with executive and operational leaders to provide financial insights, improve profitability, strengthen processes, and support strategic decisions. Oversees performance analysis, dashboards, variance reporting, business reviews, and financial planning while promoting accountability and scalable financial operations.