The Role
Provide technical support and training for international customers on OMICRON products by phone, email, and on-site. Document interactions, maintain knowledge base, gather customer feedback, and represent the company at presentations and trade events. Collaborate with international teams and contribute product/application expertise to product development and innovation.
Summary Generated by Built In
Your role
- You support international customers and assist them with using our products as well as with technical questions and issues – by phone, email, and on-site.
- You conduct training sessions for customers and colleagues and represent OMICRON together with our sales team at product presentations, trade fairs, and events.
- You act as the voice of our customers, understand their needs, and actively advocate for their concerns.
- You document customer interactions, maintain our knowledge database, and monitor market requirements to drive the further development of our products.
- You network with our international colleagues, exchange experiences, and actively contribute your product and application expertise to our innovation process.
What makes you a great fit
- You have completed technical training (HTL diploma or university degree) in electrical engineering, electronics, or mechatronics.
- Excellent communication in German and English is no problem for you.
- You are reliable, committed, eager to learn, and want to develop further.
- You value customer contact and are interested in energy systems.
- You are willing to travel internationally for about 10% of your working time.
What our team appreciates most
- Flexible working models that adapt to your life
- Learning and development opportunities for professional and personal growth
- An international environment with English as our common language
- Wellbeing support, including physical and mental health programs
- An in-house canteen offering freshly prepared meals
- Family & childcare support for working parents, including flexible and holiday childcare options
- Sustainable mobility options and support for eco-friendly commuting
Passion and motivation are just as important to us as the job profile. If the position appeals to you, even if you don't fulfil every requirement, then convince us with your enthusiasm. Your commitment counts!
Let’s connect
For further questions, please feel free to contact us or connect with us on LinkedIn.
For further questions, please feel free to contact us or connect with us on LinkedIn.
OMICRON electronics GmbH
Human Resources, Leonie Meier
Phone: +43 59495 2875
Oberes Ried 1, 6833 Klaus
Statutory notice: the monthly salary may considerably exceed the level stipulated by the collective labour agreement. The actual salary is based on the individual professional qualification and experience.
About Us At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate.
Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.
Skills Required
- Completed technical training (HTL diploma or university degree) in electrical engineering, electronics, or mechatronics.
- Excellent communication skills in German and English.
- Willingness to travel internationally (~10% of working time).
- Strong customer-contact orientation and interest in energy systems.
- Reliable, committed, eager to learn and develop professionally.
- Ability to conduct trainings, represent the company at events, and provide on-site technical support.
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The Company
What We Do
OMICRON serves the electrical power industry with innovative products and services for testing, diagnostics, and monitoring of assets worldwide, aiming to make electricity generation, transmission, and distribution safe, secure, and reliable.
