Electoral Services Officer

Posted Yesterday
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Trowbridge, Wiltshire, England, GBR
In-Office
33K-35K Annually
Entry level
Professional Services
The Role
Supports the delivery of elections and referendums by maintaining the Register of Electors, managing postal and proxy voting, advising on electoral processes, training election staff, managing counts, resolving complex queries, and assisting the Returning Officer with statutory responsibilities. The role requires strong communication, organisation, IT, customer service, and prioritisation skills, with the ability to work independently and under pressure.
Summary Generated by Built In

Salary: £32, 578 - £34,811 per annum 
Hours per week: 37 hours 
Interview date: Week Commencing, Friday 9 October 2026
 

Our elections team is looking for an electoral services officer. The team is responsible for organising and delivering elections and referendums across Wiltshire, ensuring they are conducted in line with legal requirements and best practice. The team also manages the Register of Electors, handles postal and proxy voting arrangements and runs the annual canvass.

The postholder will help maintain the accuracy of the Register of Electors, provide advice and guidance on electoral processes and support voter engagement and democratic participation. The role also involves training election staff, managing election counts, resolving complex registration and voting queries and supporting the Returning Officer in fulfilling statutory responsibilities to ensure fair, accurate, and efficient elections.

The successful candidate will ideally have experience in electoral services or a similar administrative role, with strong communication, organisational, and IT skills. They will be able to work effectively under pressure, manage competing priorities, and work both independently and as part of a team while providing excellent customer service.


Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details 

Sian Lynch, Deputy Electoral Services Manager, [email protected]

Pease ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. 

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
 

Skills Required

  • Experience in electoral services or a similar administrative role
  • Strong communication skills
  • Strong organisational skills
  • Strong IT skills
  • Ability to work effectively under pressure
  • Ability to manage competing priorities
  • Ability to work independently and as part of a team
  • Excellent customer service skills
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The Company
5,000 Employees

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