eLearning Content Developer

Posted 3 Days Ago
13 Locations
In-Office or Remote
80K-90K Annually
Mid level
Security • Software • Cybersecurity • Data Privacy
The Role
Design, build, and maintain technical eLearning content for BigID University, including videos, self-paced courses, labs, and certifications. Collaborate with product, enablement, and engineering to translate complex technical concepts into clear training; leverage generative AI to accelerate content production; and audit/update learning materials to ensure accuracy and quality.
Summary Generated by Built In

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

  • BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
  • BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
  • Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
  • CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
  • DUNS 100 Best Tech Companies to Work for
  • Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
  • 2024 Inc. 5000 list for the 4th consecutive year!
  • Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Our Ideal Candidate

You are self-motivated, hands-on, and intellectually curious. You are comfortable interacting with people at all levels of the organization. You have the passion and the patience to mentor others and help them become better at their job. You love creating exemplary learning content that benefits external and internal learners.

You customize your delivery style depending on the target audience, and you have the resourcefulness, creativity, strategic thinking, and desire to solve complex educational challenges. You are willing to assume a pivotal role in serving the learning needs of global cross-industry professionals in a key technology forefront. You acknowledge the concerns and unique business challenges of clients, bringing their perspective back into the organization.

About the Role

As a Technical Content Developer, you will design, build, and maintain engaging eLearning content for the BigID University platform. Collaborating with product, enablement, and engineering teams, you will turn complex technical concepts into high-quality videos, self-paced courses, and interactive labs.

We are looking for a self-motivated, intellectually curious creator who can leverage modern AI tools toaccelerate production and drive global adoption of BigID’s technology.

What You’ll Do
  • Content Creation: Design and produce new eLearning content, including videos, self-paced courses, exercise labs, and product demonstrations.
  • Content Maintenance: Regularly audit and update the existing learning library to reflect the latest product changes and upgrades.
  • Certification Management: Help maintain and evolve BigID University’s certification programs to ensure rigorous, high-quality evaluation.
  • AI Optimization: Leverage generative AI tools to automate brainstorming, drafting, scripting, and course creation.
  • Quality Assurance: Ensure all training materials meet established standards for clarity, accuracy, and brand consistency.
What You’ll Bring
  • Experience: 3–5+ years developing highly technical software training content or instructional design for enterprise B2B SaaS platforms.
  • Technical Savvy: Foundational understanding of data structures, cloud platforms (AWS, Azure, GCP), data catalogs (e.g., Databricks), or data security/privacy fundamentals (PII, GDPR).
  • Tool Proficiency: Experience with eLearning authoring tools (Evolve), LMS platforms, and digital media software (Camtasia, Synthesia).
  • AI Fluency: Proven experience integrating generative AI tools into the content development lifecycle to optimize production speed.
  • Soft Skills: Excellent project management, communication, and collaboration skills; ability to easily interact with stakeholders at all levels.
  • Education: Degree in Education, Instructional Design, or a related technical discipline (equivalent professional experience also valued).

You will stand out as a candidate if you have:

  • 2+ years of professional experience in data privacy and security domains, ideally in a hands-on role, consulting or business process implementation.
  • 2+ years content writing experience, including static slides and hands-on exercises.
  • Demonstrable experience as an eLearning Designer, Instructional Designer, or Curriculum Developer in an industry domain.

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

  • Care - We care about our customers and each other
  • Do - We do what it takes to make a positive impact
  • Try - We try our best and we don’t give up
  • Shine - We shine and make it our mission to always stand out
BigBenefits: 💻 Work from home with a global remote-first community Global Culture Corner Flexible PTO and Quarterly Volunteer Days💸 Equity Participation for ALL FT Perm Employees 100% employer-covered medical, dental, and vision options are available to you🐶 Additional insurance benefits like pet insurance and legal assistance 📚 Learning & Development Opportunities  Fidelity Employer Sponsored 401K  Paid Parental Leave

The annual base salary range is $80,000 - $90,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

#LI-Remote

#LI-AR1

We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

Skills Required

  • 3-5+ years developing technical software training content or instructional design for enterprise B2B SaaS platforms.
  • Foundational understanding of data structures, cloud platforms (AWS, Azure, GCP), data catalogs (e.g., Databricks), or data security/privacy fundamentals (PII, GDPR).
  • Experience with eLearning authoring tools (Evolve), LMS platforms, and digital media software (Camtasia, Synthesia).
  • Proven experience integrating generative AI tools into the content development lifecycle.
  • Excellent project management, communication, and collaboration skills; ability to interact with stakeholders at all levels.
  • Degree in Education, Instructional Design, or a related technical discipline (or equivalent professional experience).
  • Ability to exercise independent judgment with little or no oversight.
  • 2+ years of professional experience in data privacy and security domains (hands-on, consulting, or implementation).
  • 2+ years content writing experience, including static slides and hands-on exercises.
  • Demonstrable experience as an eLearning Designer, Instructional Designer, or Curriculum Developer.
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The Company
HQ: New York, NY
500 Employees
Year Founded: 2016

What We Do

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team with a passion for innovation and next-gen technology. BigID has been recognized for being one of CNBC’s Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, #21 on the 2022 Deloitte 500 (most innovative, fastest-growing companies in North America) and we’re on the 2022 Inc 5000.

Why Work With Us

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

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