The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution.
The Product Manager, Workflow Solutions leads the planning, development, and optimization of workflow-based capabilities delivered through Humana's EHR Channel. The role is responsible for defining product strategy, developing multi-year roadmaps, establishing success metrics, and prioritizing investments that create value for providers and enterprise stakeholders.
The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and performance data to identify opportunities for growth and product enhancement.
The role exercises significant independent judgment in balancing competing priorities, recommending investments, managing product performance, and driving achievement of business objectives.
Key Responsibilities
- Own product strategy and roadmap for Claims Status, Happy Together with Health Plans, and emerging products
- Define a multi-year vision and growth strategy for assigned products
- Establish product KPIs and measure business outcomes
- Develop business cases and investment recommendations
- Identify opportunities to improve provider workflow integration
- Partner with Product Owners to translate strategy into executable work
- Collaborate with EHR vendors to optimize product capabilities and adoption
- Analyze market trends, customer needs, and competitive opportunities
- Prioritize enhancements based on business value and strategic objectives
- Present product strategy, roadmap updates, and performance results to leadership
- Drive adoption, utilization, and business value realization
Use your skills to make an impact
Required Qualifications
- 5+ years of product management, healthcare technology, interoperability, or related experience
- 2+ years of experience with EHR platforms, provider technology, or interoperability solutions
- Experience developing product strategies and roadmaps
- Experience leading cross-functional initiatives
- Experience working with complex technology products and multiple stakeholders
Preferred Qualifications
- Bachelor's degree
- Experience in healthcare payer-provider integration
- Knowledge of provider workflows and clinical operations
- Experience presenting to executive stakeholders
Additional Information
- This role is "remote/work at home" and can be based anywhere in the United States.
- The expected start date for this role is January 2027
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 11-02-2026About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- 5+ years of product management, healthcare technology, interoperability, or related experience
- 2+ years of experience with EHR platforms, provider technology, or interoperability solutions
- Experience developing product strategies and roadmaps
- Experience leading cross-functional initiatives
- Experience working with complex technology products and multiple stakeholders
- Bachelor's degree
- Experience in healthcare payer-provider integration
- Knowledge of provider workflows and clinical operations
- Experience presenting to executive stakeholders
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
