EHR Specialist , Permanent Remote

Primary Duties

Lead EHR Optimization efforts for assigned projects:
• Coordinate efforts to conduct assessments of how practices are currently utilizing their EHR systems and identify areas where their systems can be optimized to support ACO initiatives.
• Assist practices to fully leverage their existing EHR systems or other 3rd party systems to support strategic ACO initiatives.
• Assist practices with implementing technology to provide point of care population health insights that work in conjunction with their EHR.
• Support practices with MIPS compliance.
Provide EHR expertise:
• Identify common approaches, such as templates or customized reports that practices can use to achieve specific aims, such as Medicare Wellness Visits, Transitions of Care, Advance Care Planning, or Risk/Hierarchical Condition Categories.
• Identify existing or develop new educational materials that can assist practice staff in understanding how best to utilize their EHR system.
• Understand relevant EHR vendor system updates specifically related to population health management.
• Develop and support EHR-system-specific user groups composed of representatives from Aledade’s ACO practices to identify best practices and training opportunities.
• Provide strategic input on how EHR optimization can support ACO initiatives.
Facilitate data exchange:
• Assist practices in ensuring data is properly captured in their EHR systems in order to accurately generate quality measure and other reporting.
• Ensure practices are able to share practice-generated data with Aledade.
• Assist with development of integrations, interfaces, and data sharing strategies for assigned practices.
Project Management:
• Independently manage multiple projects at various stages to provide Aledade’s tools and train practice staff on patient-centric, value based workflows.
• Communicate project progress effectively to internal and external stakeholders. 
• Present to audiences ranging from practice leadership/executives to front line staff, influencing adoption of best practices and materials that orient to Aledade’s service.
• Proficiently deliver detailed but concise training content on complex material to multiple client stakeholders.

Minimum Qualifications

• A Bachelor’s degree is required. Significant and relevant work experience in lieu of educational requirements may be accepted.
• 4-6 years experience working as a client-facing project lead in the healthcare industry (i.e., ambulatory practice, EHR vendor, health plan, hospital, government, management consulting) with a proven track record of creating, maintaining, and enhancing customer relationships and optimization of their EHR systems.
• Must have previous implementation or optimization experience with top-tier ambulatory EHRs and practice management software, preferably with expertise in Epic Ambulatory, NextGen, Athena, Greenway, or eClinicalWorks products

Preferred Skills, Knowledge, and Abilities

• Extensive knowledge of Athena EHR.
• Relevant competencies include developing and maintaining relationships with all team members, organizational skills, project management, critical thinking, problem solving, attention to detail, and effective written and verbal communication.
• Must be self motivated and open to learn new EHR platforms/workflows.
• Must be results-oriented with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment while maintaining focus on key goals.

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.