EHR Connectivity Ops Application Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Our medical devices, with revenue of >$14B in 2021, is a global leader and help more than 10,000 people have healthier hearts, improve the quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This EHR Connectivity Ops Application Analyst position works out of the Minneapolis, MN location in the Medical Devices Digital Solutions organization organization.

The EHR Connectivity Operations Application Analyst reports to the Senior Manager, EHR Connectivity Operations. This individual will play a pivotal role in bridging the gap between user requirements and technology solutions by contributing to the design, implementation, and maintenance of internal applications that are critical for integrations between Abbott’s medical device platforms and our customers' EHRs.  The role will be responsible for configuring necessary components and parameters to enable desired data flows.  The role will work with cross-functional technical and commercial teams within Abbott along with our customers IT and clinical team members to execute implementation projects on time and with high quality.

WHAT YOU’LL DO

• Collaborate with cross functional internal technical and commercial teams along with customers IT and clinical teams.

• Configure and modify software applications based on design specifications.

• Customize off-the-shelf software to meet specific business requirements.

• Plan and conduct thorough testing of applications to ensure functionality, performance, and security.

• Identify and address any bugs or issues through debugging and troubleshooting.

• Oversee the deployment of applications and software updates.

• Provide training to end-users on how to effectively use the applications.

• Provide production support.

• Offer ongoing support to address user concerns, troubleshoot issues, and optimize user experience.

• Develop and maintain comprehensive documentation of applications, including technical specifications, user manuals, and system changes.

• Work closely with other IT professionals, such as software developers, database administrators, and system analysts, to ensure seamless integration and functionality.

• Stay informed about industry trends, best practices, and emerging technologies.

• Recommend and implement improvements to enhance the performance and efficiency of existing applications.

• Ensure applications comply with security policies and standards while implementing measures to safeguard sensitive data and information.

• Evaluate and recommend third-party applications as needed.

• Ensure high customer satisfaction by ensuring all customer engagements are executed on time with high quality.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

• BA/BS in Information Technology, Computer Science, Health Information Management or related field preferred

• Minimum of 5 years in either a health system or health technology company.

• Experience with EHR systems such as Epic, Cerner, Meditech, Allscripts, etc.

• Understanding of clinical libraries such as SNOMED, LOINC, ICD, RxNorm, etc.

• High level understanding of healthcare integration patterns and standards such as HL7 v2 and FHIR.

• Experience in system analysis and design methodologies.

• Proficient in application testing methodologies and tools.

• Strong interpersonal, communication (verbal and written), presentation, and technical skills.

• Ability to work collaboratively in cross-functional teams.

• Ability to adapt to new technologies and methodologies in a rapidly changing IT landscape.

• Demonstratable problem solving ability of highly complex issues, which requires critical assessment of potential impact on multiple interested parties.  The candidate must be proactive in issue identification, analysis, course correction and resolution.

• Ability to distill complex information into concise, impactful communications to both internal and external customers/stakeholders, often in a matrixed environment.

Preferred:

• EHR Application Certifications such as EpicCare Ambulatory, Epic Prelude

• Knowledge of software development life cycle (SDLC) processes.

• Knowledge of server configurations, networking, and cloud computing.

• HL7 Certification (v2, CCDA and/or FHIR)

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$72,700.00 – $145,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Product Development

DIVISION:MD Medical Devices

LOCATION:United States > Minnesota > St. Paul > Lillehei : One Lillehei Plaza

ADDITIONAL LOCATIONS:

WORK SHIFT:Standard

TRAVEL:Yes, 10 % of the Time

MEDICAL SURVEILLANCE:Not Applicable

SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf