Be an Early Applicant
The Role
Manage lounge guests, promote products and services, resolve complaints, deliver food and beverage orders safely and efficiently, and support inventory management. The role requires hospitality qualifications, English proficiency, customer orientation, positive attitude, familiarity with hospitality standards, grooming and etiquette, teamwork, initiative, and willingness to learn.
Summary Generated by Built In
JOB OVERVIEW: -
- Guest Management.
- Up-selling of products & services.
- Handling Guest Complaints.
- Efficient & safe delivery of F&B orders.
- Inventory Management
PROFESSIONAL QUALIFICATION: -
1.Graduate/Post-Graduate/Diploma/BHM in hospitality or any other relevant/related field.
REQUIRED SKILLSETS: -
- Proficient in English
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
Benefits
https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0=
Skills Required
- Graduate, postgraduate, diploma, or Bachelor of Hotel Management qualification in hospitality or a related field
- Proficiency in English
- Customer-oriented attitude
- Positive attitude
- Familiarity with hospitality industry standards
- Eagerness to learn
- Personal grooming and etiquette
- Teamwork
- Initiative
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The Company
What We Do
Encalm Hospitality Pvt. Ltd. develops airport hospitality experiences across India, providing lounges, airport concierge and meet-and-assist services, limousine services, spas, business facilities, and baggage care. Its mission is to bring value and convenience to air travelers through seamless services and technology integration. The company operates premium lounges and bespoke Atithya meet-and-assist services at major Indian airports.
