Be an Early Applicant
The Role
Supports lounge guest management, product and service upselling, complaint resolution, safe and efficient food and beverage order delivery, and inventory management. The role requires hospitality education or a related qualification, English proficiency, customer orientation, positive attitude, teamwork, initiative, grooming, etiquette, and willingness to learn.
Summary Generated by Built In
JOB OVERVIEW: -
- Guest Management.
- Up-selling of products & services.
- Handling Guest Complaints.
- Efficient & safe delivery of F&B orders.
- Inventory Management
PROFESSIONAL QUALIFICATION: -
1.Graduate/Post-Graduate/Diploma/BHM in hospitality or any other relevant/related field.
REQUIRED SKILLSETS: -
- Proficient in English
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
Benefits
https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0=
Skills Required
- Graduate, postgraduate, diploma, or Bachelor of Hotel Management qualification in hospitality or a related field
- Proficiency in English
- Customer-oriented approach
- Positive attitude
- Familiarity with hospitality industry standards
- Eagerness to learn
- Personal grooming and etiquette
- Teamwork
- Initiative
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The Company
What We Do
Encalm Hospitality Pvt. Ltd. develops airport hospitality experiences across India, providing lounges, airport concierge and meet-and-assist services, limousine services, spas, business facilities, and baggage care. Its mission is to bring value and convenience to air travelers through seamless services and technology integration. The company operates premium lounges and bespoke Atithya meet-and-assist services at major Indian airports.
