To develop high-potential talent into future
operations leaders by providing structured,
hands-on exposure across core operational
functions such as production, logistics, quality
control, supply chain, and process improvement.
The trainee will work under the mentorship of
experienced professionals to gain in-depth
knowledge and practical skills in operational
excellence.
Description
Process Familiarization & Execution
Learn and assist in the daily operations of manufacturing, supply chain, or service delivery processes. Understand SOPs, KPIs, and compliance standards.
Operational Excellence & Continuous Improvement
Participate in process improvement initiatives (e.g., Lean, Six Sigma, 5S). Analyze workflows to identify inefficiencies and propose solutions.
Cross-Functional Projects
Work on live projects across production, procurement, logistics, inventory management, and quality assurance. Coordinate with multiple teams.
Data Analysis & Reporting
Collect and analyze operational data. Prepare reports, dashboards, and insights for performance review and decision-making.
Compliance & Safety
Support adherence to safety protocols, environmental guidelines, and regulatory requirements in operations. Participate in audits.
Technology & Tools Exposure
Learn operational tools like ERP (SAP, Oracle), WMS, MES, or production scheduling software. Support digital transformation projects.
Shift Supervision (if applicable)
Assist in managing production shifts or warehouse operations under supervision. Help resolve real-time issues.
Bachelor’s / Master’s degree in Engineering, Operations Management, Industrial Engineering, Supply Chain, or Business Administration.
0–2 years of work experience (internships in operations or manufacturing preferred).
Strong interest in process-driven environments and operations management.
Skills & Competencies
Technical
Basic knowledge of operational processes, supply chain, lean concepts, and quality systems.
Analytical
Ability to interpret data, use Excel and data visualization tools, and apply basic problem-solving.
Project Management
Time management, task tracking, milestone planning. Exposure to tools like MS Project or Asana is a plus.
Communication
Clear written and verbal communication skills. Ability to document processes and present findings.
Leadership Potential
Demonstrates initiative, ownership, and teamwork. Openness to feedback and a growth mindset.
Adaptability
Willingness to work in shifts (if required), relocate, or travel as part of rotational assignments.
Development Focus
Month 1–3
Induction, basic training, shadowing supervisors, understanding process maps
Month 4–6
Assigned to specific operational projects; start contributing independently
Month 7–12
Lead small-scale improvement projects; participate in cross-functional initiatives
Month 13–15 (if applicable)
Advanced responsibilities, mentoring junior staff, preparing for post-program role
Upon successful
completion, the trainee may be
considered for roles such as:
Operations Executive / Associate Manager – Operations
Supply Chain Analyst / Coordinator
Production Planner / Shift Supervisor
Process Improvement Executive
Quality or Compliance Coordinator
Project completion and quality
Operational KPIs (e.g., efficiency, downtime, cost reduction)
Initiative and problem-solving ability
Teamwork and cross-functional collaboration
Feedback from mentors and team leads.
Skills Required
- Bachelor's or Master's degree in Engineering, Operations Management, Industrial Engineering, Supply Chain, or Business Administration
- 0-2 years of work experience
- Strong interest in process-driven environments and operations management
- Basic knowledge of operational processes, supply chain, Lean concepts, and quality systems
- Ability to interpret data, use Excel and data visualization tools, and apply basic problem-solving
- Clear written and verbal communication skills
- Willingness to work shifts, relocate, or travel for rotational assignments
- Internship experience in operations or manufacturing
- Exposure to MS Project or Asana
What We Do
Encalm Hospitality Pvt. Ltd. develops airport hospitality experiences across India, providing lounges, airport concierge and meet-and-assist services, limousine services, spas, business facilities, and baggage care. Its mission is to bring value and convenience to air travelers through seamless services and technology integration. The company operates premium lounges and bespoke Atithya meet-and-assist services at major Indian airports.
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