Edwin L. Herr Clinic Receptionist - Federal Work Study

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University Park, PA, USA
In-Office
13-13 Hourly
Entry level
Edtech
We are one community impacting many. We Are Penn State.
The Role
Provides front-desk support at a university mental health clinic, including greeting and checking in clients, scheduling appointments, managing referrals, recording sessions, maintaining clinic technology and cleanliness, and potentially managing social media. Requires 7–15 hours weekly during clinic hours and eligibility for Federal Work Study.
Summary Generated by Built In
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

This position requires you to have received a work-study award. To verify if you have received a work-study award, please consult the Financial Aid Award Summary area in your LionPATH account. A Federal Work Study award does not guarantee a job is available. 

 

 

The Edwin L. Herr Clinic is seeking responsible, organized, and hard working Penn State students to work at the front desk for the 2026-2027 academic year. We're looking for individuals who can work somewhere between 7-15 hours a week during our clinic hours: Monday-Thursday 10am-8pm. Qualified applicants will have initiative, be able to handle multiple tasks at once, be punctual and professional, and have familiarity with technology. Qualified applicants need strong communication skills, ability to take initiative, and interest in supporting mental health care.

Job responsibilities will include greeting and checking in clients, maintaining clinic schedule, making appointments, assisting with referrals, aiding in recording sessions, maintaining clinic technology, maintaining clinic cleanliness among others. Special consideration will be given to folks with strong social media and marketing background who would be willing to manage Clinic social media presence. Get real-world experience that is directly translatable to working in a university counseling setting and mental health agency.

Positions will be open until filled, and the job will begin the week of August 23, 2026. To apply you must be work-study eligible according to your financial aid report. If you have questions, or if you or someone you know might be interested, please contact Clinic Coordinator, Dr. Kristen Nadermann [email protected]

 

 

The starting hourly rate for this job is $13.00.

 

 

Federal Work Study job performance is evaluated either annually or through ongoing mentorship. Students who received a Federal Work Study award have the opportunity to obtain a job and perform related duties either on campus, or remotely, if possible and at the discretion of the employer.  Students applying for Federal Work Study positions should clarify expectations with their potential employer regarding either on campus/in person or remote work arrangements.

 

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

 

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

 

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

 

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

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Skills Required

  • Must have received a Federal Work Study award and be eligible according to the financial aid report.
  • Ability to work 7–15 hours per week during Monday–Thursday clinic hours.
  • Responsible, organized, hardworking, punctual, and professional.
  • Ability to handle multiple tasks and take initiative.
  • Familiarity with technology.
  • Strong communication skills.
  • Interest in supporting mental health care.
  • Pennsylvania State Police Criminal Background Check.
  • Pennsylvania Child Abuse History Clearance Form.
  • Federal FBI Fingerprint Criminal Background Check.
  • Strong social media and marketing background for managing clinic social media presence.

Penn State University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penn State University and has not been reviewed or approved by Penn State University.

  • Retirement Support — Employer contributions to SERS and the TIAA Alternate Plan are described as significant, with supplemental retirement options available. Feedback suggests these choices and contributions create strong long‑term value.
  • Leave & Time Off Breadth — Full‑time employees accrue over 24 sick and vacation days annually, with additional university holidays and a winter break. Feedback suggests this depth of leave supports work–life balance.
  • Inclusive Benefits Coverage — A 75% tuition discount extends to employees, spouses, and dependent children up to age 26 across resident instruction, World Campus, and Penn College courses. Feedback suggests this broad eligibility meaningfully enhances total rewards, especially for families.

Penn State University Insights

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