Education Technical Writer
About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.
Location(s): Joint Base San Antonio-Fort Sam Houston, TX (on-site)
Position Details:
- Full-time position
- Regular weekly hours (Work hours can be between: 0800-1700 with 0800-1430 being core work hours)
- No calls, nights, weekends, or holidays!
- Full benefit program, including: health, PTO, and 401k + contribution
Requirements:
- Bachelor's Degree
- 3-5 years of experience
- Strong grammar and formatting expertise
Summary:
CICONIX is seeking an Education Technical Writer to support The Joint Trauma System (JTS) a part of the Defense Health Agency (DHA) on-site in Joint Base San Antonio-Fort Sam Houston, TX.
About the Role:
- Provide Technical Writer support services to develop, edit, and maintain training-related documentation, ensuring accuracy, clarity, and compliance with Government standards.
- Support curriculum developers, instructors, and administrators by producing course materials, reports, and technical documents in accordance with DoD and DHA requirements.
- Prepare, edit, and publish course documentation, standard operating procedures, and user manuals in support of trauma education programs.
- Assist subject matter experts in translating technical or clinical content into instructional text suitable for multiple audiences.
- Maintain document version control and ensure alignment with current JTS Clinical Practice Guidelines and educational standards.
- Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
- Assist with development of SOPs, compliance documents, and accreditation reports.
- Provide monthly document production reports to the Program Manager.
Qualifications:
- Education:
- Bachelor’s degree in English, Communications, Education, or Instructional Design.
- Experience:
- 3 to 5 years of writing educational/technical content experience.
- Strong ability to translate complex concepts into clear learning materials.
- Strong grammar and formatting expertise.
- Familiarity with LMS platforms and accessibility standards.
- Military medical background preferred, but not required.
- Security & Background Check:
- U.S. Citizenship and a successful background investigation are required.
- Ability to obtain and maintain a government security clearance.
- Additional Requirements:
- Willingness to comply with the government vaccination requirements.
*This position is contingent and will begin upon contract award.
CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
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Skills Required
- Bachelor’s degree in English, Communications, Education, or Instructional Design
- 3 to 5 years of educational or technical content writing experience
- Strong ability to translate complex concepts into clear learning materials
- Strong grammar and formatting expertise
- Familiarity with LMS platforms and accessibility standards
- U.S. citizenship
- Successful background investigation
- Ability to obtain and maintain a government security clearance
- Willingness to comply with government vaccination requirements
- Military medical background
What We Do
CICONIX is a veteran-owned small business that provides business advisory and technical assistance, with an emphasis on military and Veterans healthcare programs. Its services span medical research and development, operational medicine support, health information management and technology, organizational development and training, clinical support, program development and management advisory services, Lean training, and healthcare talent acquisition for government and healthcare clients.
