Education Support Officer

Posted 12 Days Ago
Be an Early Applicant
Darlington, Durham, England, GBR
In-Office
107K-116K Annually
Entry level
Edtech • Professional Services
The Role
Supports learning innovation and digital learning projects through administration, stakeholder communications, milestone tracking, procurement, invoice and financial record management, supplier contract coordination, and project reporting. The role also assists with designing, developing, and quality-assuring online learning materials in the university’s learning management system while maintaining documentation and providing operational support to the Learning Innovation Office.
Summary Generated by Built In
  • Full time fixed term for two years
  • Opportunity to deliver a broad range of project related administrative and operational function at the University of Business School
  • HEO 6 Base Salary $107,312 - $115,686 p.a. + 17% superannuation 

About the opportunity

The Education Support Officer works within the Business School’s Learning Innovation Office (LIO) to deliver a broad range of project related administrative and operational functions. These include communications from LIO to the wider Business School and to project stakeholders, oversight of contracts with external service suppliers, management and payment of invoices, and support for the design and development of online learning materials in the University’s learning management system.

Your key responsibilities will be to:

  • provide administrative and operational support for learning innovation and digital learning projects, ensuring activities are delivered efficiently and in line with project objectives
  • coordinate project communications and maintain effective engagement with stakeholders across the Business School and wider University
  • support the planning, implementation and delivery of strategic projects, including tracking activities, milestones and outcomes
  • manage project-related procurement, invoices and financial records, ensuring accurate reporting and compliance with University processes
  • monitor and coordinate contracts with external suppliers and service providers to support successful project delivery
  • assist in the design, development and quality assurance of online learning materials within the University’s learning management system
  • maintain project documentation, records and reporting systems, while providing high-quality administrative support to the Learning Innovation Office team.

About you (selection criteria)

  • bachelor's degree, or an equivalent combination of relevant training and experience
  • ability to provide administrative and project support within a higher education institution or similarly complex organisation
  • strong organisational and time management skills, with the ability to manage competing priorities, work under pressure and meet deadlines
  • excellent written and interpersonal communication skills
  • ability to build productive relationships and engage effectively with a diverse range of stakeholders
  • ability to manage procurement, invoices, budgets or financial records, with strong attention to detail and accuracy
  • ability to support online learning activities via a learning management system, including content administration, quality assurance and the delivery of digital learning resources
  • ability to work independently and collaboratively, using initiative and sound judgement to achieve outcomes efficiently and effectively.

Sponsorship / work rights for Australia

Visa sponsorship is not available for this appointment. You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply.

Pre-employment checks and declarations 

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a Cover Letter directly addressing each point listed under the “About you (selection criteria)”, a CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Rae Hao, Recruitment Operations by email to [email protected].

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Tuesday 22 September 2026 11:59 PM

Skills Required

  • Bachelor’s degree or equivalent combination of relevant training and experience
  • Experience providing administrative and project support within a higher education institution or similarly complex organisation
  • Strong organisational and time management skills, including the ability to manage competing priorities, work under pressure, and meet deadlines
  • Excellent written and interpersonal communication skills
  • Ability to build productive relationships and engage effectively with diverse stakeholders
  • Ability to manage procurement, invoices, budgets, or financial records with accuracy and attention to detail
  • Ability to support online learning activities through a learning management system, including content administration, quality assurance, and digital learning resource delivery
  • Ability to work independently and collaboratively, using initiative and sound judgement
  • Unrestricted work rights in Australia for the duration of employment
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The Company
HQ: Sydney
20,123 Employees

What We Do

The University of Sydney is a leading, comprehensive education and research institution that aims to maximize the potential of researchers and students from all backgrounds.

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