The Role
Sells Indigo Research services to high school students and parents through outreach, presentations, virtual meetings, and consultative relationship management. The consultant develops leads, proposes customized research solutions, meets revenue targets, maintains CRM records, and supports customer satisfaction. The role collaborates with marketing, monitors education-sector trends and competitors, and provides market insights to improve offerings and sales strategies.
Summary Generated by Built In
Responsibilities:
Sales and Customer Relationship Management (80%)
Sales and Customer Relationship Management (80%)
- Identify and reach out to potential customers, including high school students and parents across various markets.
- Conduct sales presentations, and virtual meetings to showcase the value of Indigo Research’s services.
- Build and maintain strong, long-term relationships with existing and potential customers. Address their inquiries, provide product information, propose customized research solutions to cater to their specific academic needs, and offer exceptional customer service to ensure customer satisfaction.
- Meet and exceed monthly and yearly sales targets, contributing to the overall revenue and growth objectives of the company.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline progress using CRM software.
- Work closely with the marketing team to align sales strategies with marketing campaigns and product offerings.
- Stay updated on industry trends, competitors, and the changing needs of high school students and educators.
- Provide valuable insights to the marketing team for continuous improvement.
- A Bachelor’s degree in sales or a business/education-oriented field.
- Proven track record in sales, especially in selling services to the education sector or a similar target audience.
- Self-motivated and target-driven with a passion for delivering excellent customer experiences.
- Proactive and persistent in pursuing leads and converting them into customers.
- Comfortable with technology, virtual communication tools, and remote sales processes to efficiently connect with clients and team members.
- Being able to adapt to different markets and creatively approach sales strategies.
- Being able to communicate persuasively and confidently with a high degree of empathy and deep cross-cultural comfort.
- Knowledge of the high school education system and the academic challenges faced by students is advantageous.
- Experience with Salesforce and Groove is a plus.
- Indigo Research is an online research program that opens up research opportunities for high school students and graduate students, under the guidance of mentors from top universities worldwide.
- We pair ambitious, curious, and highly-motivated students with top professors, PhDs, and Master’s candidates to transform their academic passions into publishable research and help their applications stand out.
- Indigo Research is a part of Crimson Education – the world’s most successful college admissions company and leader in education technology and student success. The company has grown from 3 to over 500 full-time employees in the last 9 years, with more than 2500 staff who provide expert support to students aspiring to gain admissions to the Ivy League, Oxbridge, and other world-leading institutions.
Skills Required
- Bachelor's degree in sales, business, education, or a related field
- Proven sales track record, preferably selling services to the education sector or similar audiences
- Self-motivated, target-driven, and focused on customer experience
- Proactive and persistent lead-generation and customer-conversion skills
- Comfort with technology, virtual communication tools, and remote sales processes
- Ability to adapt sales strategies across different markets
- Persuasive, confident, empathetic, and cross-culturally comfortable communication
- Knowledge of the high school education system and students' academic challenges
- Experience with Salesforce and Groove
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The Company
What We Do
Indigo Research provides academic research mentorship and high-school research programs. It connects students with expert mentors, including professors, researchers, and PhD specialists, to develop rigorous research skills, pursue projects across STEM, humanities, social sciences, and AI, and work toward publication, competitions, conferences, and stronger college applications. Its offerings include one-on-one and seasonal programs, research-methods instruction, hands-on projects, and publication support.
