Overview:
SageSure, a leader in catastrophe-exposed property insurance, is seeking an Education and Training Manager to develop best-in-class curriculum and training materials to educate external and internal stakeholders on SageSure’s products and processes.
The Education and Training Manager works closely with the Marketing, Sales, Policy Services, Underwriting, and Product Development teams to identify education opportunities (e.g., new products, services, change management) for our contracted producers and internal team members. This role is responsible for developing and facilitating webinars, creating and updating training documents and videos, and managing marketing materials for our expanding suite of insurance products.
What you’d be doing:
- Leading overall curriculum strategy—through needs assessment, design, iteration, execution, and evaluation—to educate producers and internal team members on SageSure’s expanding suite of insurance products, services, and processes.
- Applying instructional design and adult learning principles to produce informative and highly engaging content in the form of virtual webinars, videos, microlearning, resources, and more.
- Developing and nurturing key partnerships with subject matter experts across the organization to help develop, review, and refine educational material.
- Supporting all product launches and change management by producing education materials and consulting trainers from across the organization to ensure consistency.
- Conducting gap analyses and monitoring internal and external feedback to identify areas of opportunity.
- Identifying and monitoring KPIs to measure success and optimize education initiatives.
- Staying on top of learning trends, market updates, and best practices.
We’re looking for someone who has:
- At least 5 years of professional training experience, preferably in a B2B setting.
- Proven experience in instructional design theory, curriculum building, or other educational development skills.
- Strong organizational, communication, and presentation skills.
- Hands-on experience with e-learning, video, and other learning creation and design software (i.e., Articulate, Camtasia, Vimeo, Figma, etc.).
- Proficiency in MS Office 365 Suite and Adobe Creative Cloud.
- Excellent verbal and written communication skills.
- A passion for connecting and resonating with a professional audience.
- Ability to thrive in a fast-paced, collaborative environment and meet deadlines.
- High computer literacy and an ability to learn new systems quickly.
- Bachelor’s degree in education, training and development, marketing, or related experience/certifications.
- Proficient in Microsoft Office programs.
Highly preferred candidates also have:
- Experience in the property and casualty insurance industry.
About SageSure:
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders.
We have more than 1,000 employees in a distributed workforce environment across 12 offices—Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI—who are tackling the industry’s toughest challenges.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
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Skills Required
- 5 years of professional training experience
- Experience in instructional design theory
- Organizational and communication skills
- Hands-on experience with e-learning and design software
- Proficiency in MS Office 365 Suite and Adobe Creative Cloud
- Bachelor's degree in education or related field
What We Do
SageSure is an innovation-focused insurance and technology company specializing in underserved property markets. As the leading homeowners insurtech organization in the U.S. measured by premium and profitability, we offer more than 40 competitively priced insurance products on behalf of our carrier partners, serving 300,000+ policyholders. SageSure partners with a growing network of insurance agents and brokers in 14 coastal states.
