Job Responsibilities:

• Own the case intake and tracking process keeping the team on schedule to meet any legal deadlines.
• Responsible for accurate and timely completion of all tasks or assignments.
• Maintain documentation of eDiscovery Center of excellence standard work procedures.
• Develop an understanding of the cross-divisional support requirements that will include all Cox divisions consisting of Cox Enterprises Inc., Cox Communications Inc., and Cox Automotive Inc.
• Advocate customer needs internally to ensure the eDiscovery team meets customer needs.
• Leverage and communicate with cross-divisional business and technical teams to support customer needs.
• Assist in capturing customer requirements and work with peers to create scopes of work and enablement plans to address deliverables.
• Responsible for juggling various tasks with precision and attention to detail, ensuring that deadlines are met and deliverables exceed expectations.

Qualifications:
Minimum:

• Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as four years of experience in a related field in Legal, IT, or Contract Legal Services and Customer Service.
• Requires strong knowledge of using Outlook & TEAMS.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with a keen eye for detail and accuracy.
• Proven ability to take initiative and be a self-starter, demonstrating drive and motivation in independently tackling a task.

Preferred:

• Experience in Legal, IT, or Contract Legal services.
• Prior experience in working in a corporate environment or law firm.
• Prior experience working with confidential data.
• Ability to work in a fast-paced environment supporting customers with high expectations and diverse needs.
• Certification in Reveal, Brainspace, ACEDS, or other eDiscovery certification(s).
• Working knowledge of the Electronic Discovery Reference Model.

Requirements and Working Conditions:
Travel: Minimal (0-10%) or as required for team building and collaboration with external business partners.
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc. Supervisory/Management personnel, regardless of job title or routine job duties.
USD 64,200.00 - 96,400.00 per year
Compensation:
Compensation includes a base salary of $64,200.00 - $96,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.