Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an EDI/Data Specialist to join our growing team!
The EDI/Data Specialist is a key team member of the National Employee Benefits Technology (EBTech) Department. The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. This role is responsible for carrying out and overseeing various aspects of that software implementation process, including data analysis/audits, EDI configuration, testing, training, and presentation of their work to customers. The candidate must also be very detailed and deadline oriented. The Data/EDI Specialist works directly with customer contacts.
How You Will Contribute
Audit and upload data for moderately (or greater) complex new customer website implementations or on an ongoing basis for existing customers.
Create and configure new and existing EDI files for moderately (or greater) complex customer websites (using third party software), following established SOPs and best practices.
Responsible with final testing and auditing of own work and others, Analyst, and Senior Analyst configured EDI of low to moderate complexity software to ensure proper functioning, with oversight.
Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform
Build courteous and successful relationships with customers, vendors and carriers to improve customer retention.
Provide direct and indirect (through teammate development) daily support to assigned customers and/or customers as directed
Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools.
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates.
Takes accountability for individual quality assurance on moderate complexity EDI/Data tasks.
Proficient ability to anticipate and respond to customer support questions as assigned and working directly with customers, with limited oversight.
Serves as subject matter resource in customer meetings, as needed.
Follow department guidelines, policies and procedures; including professional development and continuing education required for valid licensing.
Provides training and mentorship of EDI/Data Analyst and Senior Analyst, and Specialist.
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology.
Pursues a course of personal, professional development.
All other duties as assigned.
Licenses and Certifications:
Ability to obtain licensure in Life and Health Insurance
Skills & Experience to Be Successful:
At least 2 years experience in Bswift with one or more of the following modules:
- Bswift Feedbuilder
- Demographic Import Admin
- Payroll Builder
2-4 years of experience with employee data file manipulation and EDI file development (preferred)
2-4 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors (preferred)
Associate’s, or Bachelor’s degree, or equivalent work experience
2-4 years of applicable software implementation experience
Ability to readily learn and apply new information/concepts.
Proficient with MS Office Suite
Experience working with personal computer database applications
Attention to detail and the ability to adhere to strict deadlines
Exceptional telephone demeanor, professional approach to problem-solving
Ability to maintain a high level of confidentiality
Pay Range
$31.25 - $33.60 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
