Department: IT/EDE
Pay: $17.35/hour
Location: In-Office - 750 South Gateway Dr., River Heights, UT, 84321
Hours: Full Time, Monday – Friday 8 – 5 (some weekends and holidays)
Overview
Are you looking to launch your career in the IT field, but aren’t sure you have the background? This
position does not require an IT degree or computer programming skills. Join our team as an EDE
Reads Specialist and take your first step into the world of data management and electronic data
exchange (EDE).
At Conservice, we pride ourselves on promoting from within and developing talent from the ground
up. This entry-level role is perfect for individuals who have a strong attention to detail, enjoy solving
problems, and like helping people.
This role blends data processing with customer support. You will gather and manage utility meter read
data, and you will support our Resident Tools Payment Portal and Check Scanning services. We
encourage team members from all departments to consider applying. If you feel this position is a fit
for you, please apply!
Key Responsibilities
As an EDE Reads Specialist, you will:
Set up and maintain properties and meters in the utility meter reading software integration.
- Collect, QC, and process daily, weekly, and monthly meter read data files accurately and on
time. - Identify and resolve errors in meter read data before it is sent to billing.
- Provide customer support and management for the Resident Tools Payment Portal and Check
Scanning services, primarily through email and some client phone calls. - Communicate directly with Conservice team members in multiple departments and with meter
reading companies. - Research problems that arise with meter reads and Resident Tools, and find the best solutions
for the teams we support.
Qualifications & Preferred Skills
- Strong Excel/spreadsheet skills
- Self-motivated to accomplish tasks and timelines
- Attention to detail
- Excellent written and verbal communication skills
- Customer service skills; comfortable supporting clients by email and phone
- Proven time management ability; able to stick to a schedule and meet deadlines
- Ability to multitask
- Organization skills
- Ability to take ownership for work and performance
- Able to effectively navigate systems to ensure processes are followed
- Able to be flexible and adapt to different processes and projects
- Preferred but not required (we are willing to train): a basic understanding of the flow of data, and experience with Yardi, OneSite, Entrata, MRI, ResMan, Rent Manager, AppFolio, or XML/XSLT
Skills Required
- Strong Excel or spreadsheet skills
- Self-motivation and ability to meet task timelines
- Strong attention to detail
- Excellent written and verbal communication skills
- Customer service skills and comfort supporting clients by email and phone
- Proven time management skills and ability to meet deadlines
- Ability to multitask
- Strong organization skills
- Ability to take ownership of work and performance
- Ability to navigate systems effectively and follow processes
- Flexibility and ability to adapt to different processes and projects
- Basic understanding of data flow
- Experience with Yardi, OneSite, Entrata, MRI, ResMan, Rent Manager, AppFolio, or XML/XSLT
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
