ECS EMEA - Business Transformation Analyst

Reposted 20 Days Ago
Be an Early Applicant
Casablanca, MAR
In-Office
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
Serve as liaison between IT and business to implement and maintain ERP/CRM solutions (Microsoft Dynamics AX/Navision and Salesforce). Analyze and optimize EMEA operational processes, gather/validate functional requirements, manage functional specs and user acceptance testing, support end-to-end ERP implementation, monitor processes and ROI, and drive continuous improvement.
Summary Generated by Built In
Position:ECS EMEA - Business Transformation Analyst

Job Description:
Job Description

At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer’s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.

Job Description
A Business Transformation Analyst is a link between the IT department and the company, as well as with external customers and suppliers. The objective of the role is to implement and maintain an application solution around the ERP system and its ecosystem. The person will join our Da Vinci team which focuses on the implementation and configuration of new ERP and CRM systems - Microsoft Dynamics AX and Salesforce in Arrow's EMEA region.

What will you do at Arrow?

  • Establish and maintain continuous assessment of operational processes in the EMEA region,

  • Perform ongoing analysis of business needs to optimize business processes.

  • You will be responsible for setting up and monitoring the continuous evaluation of business processes in the EMEA region, the ongoing analysis of business needs in order to optimize them,

  • Act as a single point of contact for the business community regarding functional requirements,

  • Manage the review and validation of functional specification documents,

  • Manage user acceptance tests of the solutions provided,

  • Monitor the entire process and think about continuous improvement, analyze reports and ROI metrics,

  • Provide on-site support for end-to-end testing during ERP implementation.

The profile we are looking for:

  • 3-5 years of experience in the field

  • Knowledge of MS AX Dynamics / MS Dynamics Navision required

  • Knowledge of Salesforce will be a plus

  • Fluent English, French will be an asset

  • Excellent communication and analytical skills

  • Supply Chain experience

  • EDI (Electronic Data Interchange) and/or APIs (Application Programming Interfaces) knowledge

What are the advantages for you ?

  • Undetermined contract.

  • Interesting career development opportunities in a rapidly expanding environment.

  • International collaboration.

#LI-YB1

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Business Support

Skills Required

  • 3-5 years of experience in the field
  • Knowledge of Microsoft Dynamics AX / Microsoft Dynamics Navision
  • Knowledge of Salesforce
  • Fluent English
  • French language skills
  • Excellent communication and analytical skills
  • Supply Chain experience
  • EDI (Electronic Data Interchange) and/or APIs knowledge

Arrow Electronics, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..

  • Affordable Benefits Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
  • Parental & Family Support New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
  • Leave & Time Off Breadth Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.

Arrow Electronics, Inc. Insights

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The Company
HQ: Centennial, CO
22,000 Employees
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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