Ecosystem Strategist, Future Platforms | Housing

Posted Yesterday
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New York City, NY, USA
In-Office
140K-180K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI - an AI startup automating complex housing and healthcare systems by deeply integrating AI agents into workflows
The Role
Advise housing clients on technology and vendor ecosystems, recommend future-state integrations, and drive implementations through go-live. Coordinate clients, technology partners, and internal teams while managing multiple engagements independently. Help build scalable playbooks, processes, templates, and vendor knowledge systems to improve delivery quality and speed.
Summary Generated by Built In

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

  • Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

  • Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

The Future Platforms Team - Executing on EliseAI's Future Products

The Future Platforms team is responsible for executing on the next generation of AI products and business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market leadership.

Our goal is to take Elise from agentic AI to truly end-to-end autonomous operations, fundamentally transforming how housing operators run their businesses and how residents experience their homes.

Future Platforms will operate as a startup within a startup, run like a Seed or Series A company but with the capital, resources, and market access of a well-funded Series E, deep C-suite involvement (CEO, CRO, CSO, CTO) and founder-level ownership from day one.

About The Role

As the Ecosystem Strategist on the Future Platforms team, you'll help clients make sense of their technology and vendor landscape, and design the future state of each client's ecosystem integrations in order to unlock the most of the EliseAI platform’s automation potential. You will then drive that vision to a live, working implementation. This is a cross-functional, high-autonomy role that centers on strategic execution, with real influence over how we build and scale this motion.

You'll work hand-in-hand with Engagement Managers in the Future Platforms team, who own the overall client relationship, and the Partnerships team, who build relationships with the ecosystem of technology partners you'll draw on. Because this function is early and scaling quickly, you won't just run these engagements - you'll systematize how we do them, building the repeatable playbooks, processes, and vendor knowledge base that let us do this well at scale.

Key Responsibilities
  • Own vendor and technology advisory end-to-end: serve as the primary advisor to clients navigating their technology stack, from initial assessment through implementation and go-live

  • Lead discovery and decisioning: translate a client's existing vendor landscape into clear future state recommendations

  • Drive partner enablement: facilitate client-to-vendor dialogues, coordinate with technology partners and internal stakeholders to scope and drive new integrations, and manage vendor implementations in support of client launches

  • Contribute to the playbook: feed lessons from client engagements into the processes, templates, and automation that improve speed and quality as we scale

 

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

 

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

We're looking for driven, founder-minded professionals who take pride in getting clients set up for long-term success. You likely have:

  • 2-4 years of experience in implementation, technical onboarding, or program management - for example, delivery roles at enterprise or vertical SaaS companies, technology consulting, or systems integration

  • A demonstrated track record for managing complex client workflows, such as new system implementations or similar projects

  • Strong technical intuition, demonstrated by a STEM background or equivalent experience scoping technical integrations

  • Proven ability to independently manage multiple client engagements end-to-end in a client-facing setting

  • Excellent communication and ability to build strong relationships and influence across internal and external stakeholders

  • Willingness to work in person at our NYC headquarters 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

 

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Fitness & home services stipend to cover part of your expenses so you can focus on what matters

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $140,000 - $180,000 USD. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.
Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.
If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at [email protected].

Skills Required

  • 2-4 years of experience in implementation, technical onboarding, or program management
  • Experience in enterprise or vertical SaaS delivery, technology consulting, or systems integration
  • Track record managing complex client workflows, system implementations, or similar projects
  • Strong technical intuition demonstrated by a STEM background or equivalent experience scoping technical integrations
  • Ability to independently manage multiple client engagements end-to-end in a client-facing setting
  • Excellent communication and relationship-building skills with internal and external stakeholders
  • Willingness to work in person at the New York City headquarters 4-5 days per week

What the Team is Saying

EliseAI Compensation & Benefits Highlights

  • Affordable Benefits Health plan premiums are described as 100% employer-paid for employees and families, substantially reducing out-of-pocket costs. Company materials and third‑party profiles consistently list comprehensive medical, dental, and vision coverage.
  • Leave & Time Off Breadth Unlimited PTO and paid holidays are advertised, positioning time away as flexible and easy to access. Some listings also reference paid sick days, underscoring broad time‑off options.
  • Parental & Family Support Fully paid parental leave is highlighted (with up to 12 weeks cited) alongside fertility benefits. An onsite Mother’s Room and related supports point to attention to family needs.

EliseAI Insights

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The Company
HQ: New York, New York
550 Employees
Year Founded: 2017

What We Do

EliseAI builds vertical AI agents for housing and healthcare — sectors that together make up nearly 40% of household spending. These agents automate high-volume workflows like leasing, maintenance, renewals, and patient intake, helping organizations cut costs, improve efficiency, and deliver better experiences. How does it work? EliseAI integrates directly into operational workflows: Housing: Manages leasing, maintenance, renewals, billing, and resident communication. Healthcare: Handles intake, scheduling, call-center operations, and patient follow-up. Unlike traditional chatbots that only answer questions, EliseAI agents complete full workflows end-to-end — from scheduling and payments to work orders and record updates. We’re building a future of fully autonomous buildings and healthcare systems, similar to autonomous cars. Our technology takes on the repetitive, manual tasks that slow teams down, allowing them to monitor, decide, and act through AI. This reduces operational overhead while empowering people to focus on higher-value work. Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking founder-minded candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

OnSite Workspace

We are a fully in-office company with a beautiful new office located on 5th Ave in NYC, as well as in SF, Chicago, Boston, Dallas and Toronto. Our employees work in person 4-5 days per week.

Typical time on-site:
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HQNew York, New York
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Chicago
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