eCommunications & Compliance Engineer, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

This position is for an eComm & Compliance Engineer supporting and securing all electronic communications within the organization for highly-regulated staff. The individual will work closely with various teams within the Technology organization to ensure compliance and security of all communication-related technologies. This role will also involve providing guidance and support to relevant teams and ensuring compliance with industry regulations.

Major Responsibilities:

• Oversee the daily compliance and security activities related to all electronic communication tools including, but not limited to, Microsoft Purview, Telemessage, Behavox, & Global Relay.
• Consult and provide guidance to teams regarding communication policies, changes, and project-related activities.
• Ensure all regulated staff have the appropriate communication tools and configurations in place through automated reporting and alerting, conducting weekly reviews of staff reporting and metrics, and creating action plans for any non-compliant communications.
• Monitor all methods of electronic communication for compliance utilizing Telemessage, Behavox, Global Relay, Smarsh, or other capturing and archiving tools.
• Create and maintain documentation for responsible technologies including diagrams, SOPs, Technical Security Standards, runbooks, end-user guides, etc.
• Ensure compliance across all communication tools utilizing automated exception reporting.
• Continuously document and review recommended best practices to aid in continuous improvement.
• Identify, design, and implement internal process improvements for greater compliance, service delivery optimization, and automating manual processes.
• Contribute to the design and support of current and future product development from a communications and compliance perspective.
• Research and recommend innovative, and where possible, automated approaches for anything related to the compliance of communication channels and devices and assigned policies and controls.
• Manage, enhance, and expand communication tools to other lines of business as needed, implement monitoring and reporting of potential compliance incidents, and develop a formalized process for flagging and archiving flagged and legal hold communications .

Qualifications:
 

• 5-7 years’ experience securing and managing electronic communication tools in an enterprise environment, with financial industry experience a plus.
• Proficient in eComm capturing and archiving tools, including but not limited to Telemessage, Behavox, Global Relay, Smarsh, and Microsoft Purview, and all related settings and controls.
• 3-4 years’ experience working with eComm capturing and archiving tools or systems.
• Ability to work well in a team environment, sometimes with narrow deadlines, and take ownership of your area of technology to drive and deliver results.
• Provide timely, effective, clear, and concise communications.
• Ability to work well under pressure and strong analytical and problem-solving skills.

Education:

• Bachelor's Degree in Information Technology, Computer Science, or equivalent experience preferred

The typical base pay range for this role is between $101K - $150K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.