Goodwill Industries of San Diego County Jobs

eCommerce Supervisor

Goodwill Industries of San Diego County

eCommerce Supervisor

Posted 2 Days Ago

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San Diego, CA, USA

In-Office

23-25 Hourly

Junior

Retail • Social Impact

The Role

Assists management with daily e-commerce department operations, including staff scheduling, payroll-related documentation, production and quality monitoring, performance management, training, policy compliance, customer inquiries, and continuous improvement. Supervises direct reports, leads team communications and huddles, resolves processing issues, maintains a safe and organized work environment, and opens and closes locations as required.

Summary Generated by Built In

About Us

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

Hourly Range: $22.51-$25.00

POSITION SUMMARY: Responsible for assisting the management team in the daily operations of the department including scheduling, payroll, ensuring production/quality is maintained and that policies/procedures are followed.

Responsibilities

ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements:

Assists management in creating an environment where transformational leadership is applied. Assists in engaging, motivating and developing staff to increase productivity and achieve departmental goals.

Oversees preparation and daily communication of assignments and other information the team. Leads team huddles, exercises, and trainings according to management direction.

Monitors and reports on performance goals and work quality of direct reports. Takes appropriate action when expectations are not met according to management direction.

Monitors the time and attendance of direct reports. Takes appropriate action when expectations are not met according to management direction.

Ensures that behavior/conduct of direct reports meets company standards. Takes appropriate action when expectations are not met according to management direction.

Ensures that direct reports follow GISD policy and procedures. Takes appropriate actions when expectations are not met according to management direction.

Monitors the work environment to ensure it is supplied, safe, clean, organized, and wellmaintained. Reports any concerns or issues in a prompt and timely manner to management.

Meets deadlines in preparing drafts of performance evaluations, 5-minute goal setting conversations, work schedules, and other department paperwork/documentation.

Resolves issues that arise from production/processing errors and identifies areas for continuous improvement and training.

Addresses a variety of customer inquiries according to department guidelines.

Ensures new hires are thoroughly trained and able to meet department expectations.

Able to perform work activities of subordinates at a high level of production and quality.

Opens and closes location(s) according to department guidelines.

Completes other duties as assigned.

Qualifications

SKILLS AND ABILITIES:

Education: BA or BS preferred

Experience: Minimum of 1 year related supervisory experience..

Certificates & Licenses: Must have a CA Driver’s License and driving record acceptable to Goodwill’s insurance company requirements. Must also have an insured, reliable vehicle.

Work Schedule: 5 days per week including weekends

Skills Required

Minimum of 1 year of related supervisory experience
Bachelor of Arts or Bachelor of Science degree
Valid California driver's license
Driving record acceptable under Goodwill's insurance requirements
Insured, reliable vehicle
Ability to work five days per week, including weekends

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The Company

1,300 Employees

Year Founded: 1930

What We Do

Goodwill Industries of San Diego County is a local nonprofit that provides employment and training opportunities for people with disabilities and other barriers to employment. It funds this mission through donated-goods resale and recycling, operating donation centers, retail and outlet stores, and an online store. The organization also offers free career advising, job-search assistance, skills workshops, and placement support to San Diego County residents.