Introduction
iRobot Japan is seeking an experienced eCommerce Senior Sales Specialist to support and accelerate the growth of our eCommerce business, with a strong focus on online marketplaces such as Rakuten and Yahoo.This is a senior individual contributor role responsible for translating eCommerce strategy into high-quality execution. The role plays a critical part in driving day-to-day performance, improving operational effectiveness, and delivering measurable business results across assigned platforms.
The position works closely with the Marketing & eCommerce team, including Digital Marketing and Content Production, as well as cross-functional stakeholders, to execute 4P initiatives and ensure a seamless, end-to-end customer experience.
Key Responsibilities
- Execute eCommerce and marketplace initiatives in alignment with the overall strategy, taking ownership of day-to-day planning, execution, and performance tracking for assigned platforms
- Manage and optimize 3P marketplace operations (e.g., Rakuten, Yahoo), including merchandising, promotions, pricing updates, and campaign execution
- Build and maintain strong working relationships with marketplace partners, collaborating closely on promotional planning, content updates, and operational improvements
- Monitor sales performance and key KPIs, analyze trends, and identify actionable insights to improve revenue and profitability
- Partner with the Digital Marketing team to plan, execute, and optimize on- and off-platform advertising activities, ensuring effective use of media investment
- Collaborate cross-functionally with Retail Sales, Product, and Operations teams to ensure smooth execution of product launches, assortment updates, and promotional initiatives
- Ensure a consistent and high-quality customer experience through strong operational execution, including content management in coordination with Content Production and close collaboration with Customer Support
- Act as a key execution partner to the eCommerce Manager by providing data-driven input, operational insights, and executional leadership to support decision-making
Qualifications Experience
- Minimum 3 years of hands-on experience managing marketplace businesses such as Rakuten and Yahoo
- Minimum 5 years of overall business experience
Skills & Competencies
- Proficient in Rakuten Merchant Server
- Demonstrated success in core eCommerce functions, including merchandising, sales forecasting, KPI tracking, advertising, and customer service
- Strong analytical and problem-solving skills, with the ability to translate data into clear actions
- Proactive, hands-on, and execution-oriented mindset with strong attention to detail
- Collaborative team player with the ability to work effectively across multiple functions and stakeholders
- Language: Fluent in Japanese; proficient in written business English (able to prepare and manage business documents in English)
- Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP)
- Experience in global companies, consumer electronics, or major eCommerce platforms (Amazon, Rakuten, Yahoo!) is a plus
Top Skills
What We Do
iRobot®, the leading global consumer robot company, designs and builds robots that empower people to do more both inside and outside of the home. iRobot created the home robot cleaning category with the introduction of its Roomba® Robot Vacuum in 2002. Today, iRobot is a global enterprise that has sold more than 31 million robots worldwide. iRobot's product line, including the Roomba and the Braava® family of mopping robots, feature proprietary technologies and advanced concepts in cleaning, mapping and navigation. iRobot engineers are building an ecosystem of robots and technologies to enable the smart home. iRobot stands firmly against racial discrimination and social injustice. At our company, everyone has a voice and we are committed to equality, inclusiveness, respect and kindness. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, disability status, age, marital status, protected veteran status, or other characteristic protected by law. iRobot is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please send an email to: [email protected].
