eCommerce Specialist

Reposted Yesterday
Be an Early Applicant
11 Locations
In-Office
Senior level
Robotics • Analytics • Energy
The Role
Coordinate business needs and digital capabilities, enhancing customer experience across digital tools while acting as a liaison between stakeholders and delivery teams.
Summary Generated by Built In

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Chapter Leader eCom Ecosystem & Strategy


 

Your role and responsibilities

In this role, you coordinate business needs, digital capabilities, and delivery execution to enable a seamless customer experience across digital tools, acting as a key interface between stakeholders and delivery teams to translate priorities into clear inputs, support timely execution, and ensure the right digital solutions are developed and adopted across markets.

The work model for the role is: hybrid.
This role is contributing to the Electrification Smart Power globally.

You will be mainly accountable for:
  • Contributing to the evolution of the EL Digital Ecosystem by coordinating initiatives with business stakeholders, LSOs, and internal teams to improve customer and partner experience across digital tools.
  • Identifying and shaping platform and feature improvements by combining business needs, user feedback, and analytics into clear inputs for delivery teams.
  • Acting as the business interface for delivery teams, coordinating with IS and partners to support enhancements, integrations, and releases aligned with agreed priorities and roadmaps.
  • Driving adoption of tools and processes through structured change management, stakeholder engagement, training, and enablement efforts.
  • Defining and monitoring performance KPIs to evaluate platform effectiveness and supporting data-driven decision making.
  • Using agile frameworks to support prioritization and delivery planning in collaboration with product, IS, and cross-functional teams.
  • Contributing to project budgets and timelines to ensure high-impact delivery within agreed scope, schedule, and cost.
  • Sharing best practices and lessons learned to strengthen eCommerce capability and promoting continuous improvement across the organization.
Qualifications for the role:
  • Bachelor’s or Master’s degree in Business Administration, Digital Marketing, Information Systems, or a related field.
  • 5+ years of experience in digital project coordination, product management, or similar roles within global organizations.
  • Experience working on digital platforms within large, global, and cross-functional environments, with proven ability to coordinate initiatives across business, delivery, and Information Systems teams.
  • Working knowledge of digital platforms, including APIs and system integrations, to enable effective collaboration with technical and delivery teams.
  • Ability to operate within agile delivery frameworks, supporting prioritization, planning, and iterative delivery.
  • Strong organizational and communication skills, with the ability to translate business needs, user feedback, and data into clear, actionable inputs while maintaining a customer- and partner-oriented mindset.
  • Ability to work autonomously in a fast-evolving digital environment, navigating ambiguity while maintaining focus on outcomes.

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Call to Action

Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World. 

#ABBCareers 

#RunwithABB

#Runwhatrunstheworld

#Agile

#Electrification

#SmartPower
#ProductManagement
#DigitalPlatforms

#eCommerce

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Top Skills

APIs
Digital Platforms
System Integrations
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Bengaluru, Karnataka
104,000 Employees

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

Similar Jobs

ServiceNow Logo ServiceNow

EMEA Go-To-Market CRM Intern - 12 months (Placement Year)

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dublin, IRL
28000 Employees

ServiceNow Logo ServiceNow

Account Executive

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dublin, IRL
28000 Employees

ServiceNow Logo ServiceNow

Account Executive

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dublin, IRL
28000 Employees

ServiceNow Logo ServiceNow

Go-To-Market Programs & Excellence Intern - 12 months (Placement Year)

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dublin, IRL
28000 Employees

Similar Companies Hiring

Northslope Technologies Thumbnail
Software • Information Technology • Generative AI • Consulting • Artificial Intelligence • Analytics
Denver, CO
60 Employees
Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees
Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account