Ecommerce Operations Assistant

We're expanding our Ecommerce operations and looking for hands-on Operations Assistants to join our warehouse team based on Edinburgh Road, Dumfries.

Shift Patterns Available:

Sunday–Tuesday, 6:30am–6:00pm + every second Saturday
Wednesday–Friday, 6:30am–6:00pm + every second Saturday

💷 Hourly Rate: £13.06

Brief Overview

At Covetrus, we’re dedicated to delivering the highest level of service to our customers – and we’re looking for a motivated Operations Assistant to help keep our warehouse running smoothly.

What you’ll be doing:

• Maintaining cleanliness of facility.

• Keeping the warehouse clean, organised, and safe.

• Picking and packing customer orders with accuracy and care

• Making sure parcels are securely packaged and sent on time to meet delivery deadlines

• Using scanners to locate and process items quickly and efficiently

• Operating machinery (training provided) to reduce manual handling

• Labelling and preparing packages at the consigning desk for smooth shipment

• Ensuring every order is ready for despatch ahead of collection times

You’ll be part of a friendly, hard-working team, but you’ll also have tasks where you can work independently and take ownership. In every part of the role, you’ll be focused on delivering excellent customer service and ensuring orders are right first time.

Key Responsibilities

• Consistently meet company standards for both the quantity and quality of work performed.

• Carry out all tasks in full compliance with Company policies and procedures.

• Maintain strict adherence to health and safety requirements within a busy, fast-paced warehouse environment.

• Demonstrate flexibility and a willingness to become multiskilled across various departments, supporting operational needs.

• Uphold Company expectations regarding workplace behaviour, professionalism, and teamwork.

• Contribute to a positive and inclusive team culture by supporting colleagues and fostering a collaborative environment.

About You

We’re looking for someone who:

• Is hardworking, with a strong sense of commitment to delivering consistent results.

• Demonstrates punctuality and reliability, with a positive attitude and the drive to show up and contribute every day.

• Maintains a steady pace and consistency in their work, even during busy periods.

• Thrives in a fast-paced warehouse environment, adapting quickly to changing demands.

• Works well both independently and as part of a team, showing initiative and a willingness to learn.

• Has a keen eye for detail and takes pride in maintaining high standards of performance.

Desirable Skills/Abilities

• Ability to stand for long periods of time

• Forklift/Bendi Training

• Driver’s license

• Flexibility to do occasion overtime (if/when required)

Why Join Us?

Be part of a supportive and inclusive team environment.

Opportunities to develop new skills and grow within the company.

Work for a company that values your contribution and well-being.

Benefits we offer

• Covetrus Benefits Hub – As a Covetrus employee, you have access to thousands of retail discounts

• Life Insurance – You can choose your beneficiaries

• Company Pension Scheme – Covetrus contribution to all employees is 5%

• Cycle To Work Scheme – Enjoy tax free cycling! Save up to 42% on a fantastic range of bikes, plus a huge choice of clothing and accessories

• Employee Assistance Program – This is a completely free and confidential service that provides support to our Covetrus employees. It can also provide support to partners and dependents over the age of 16 with family or relationship concerns

• Birthday Day Off (YAY!) – We believe everyone should be able to celebrate their special day!

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.