The Role
As an E-commerce Manager at Emma, you will lead the Accessories category, manage business performance, define strategies, and improve customer experience through data analysis and collaboration.
Summary Generated by Built In
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!
About the Role:
This is an exciting opportunity to join Emma and our France E-commerce team. As an E-commerce Manager for Accessories (pillows, duvets, bed linen), you will own the business performance of your category from end to end. You’ll define the strategy, drive growth, and shape the customer experience. You will be a key player in our E-Commerce Europe team, contributing to cross-country and cross-functional initiatives, with regular exposure to senior leadership.
What you´ll do:
- Lead and grow the Accessories category, owning the full business performance.
- Define and execute product portfolio strategy, coordinating launches, phase-outs, and lifecycle optimizations.
- Monitor sales and margin performance, identify growth levers, and propose data-backed action plans.
- Act as the strategic interface between local marketing, global product development, customer service, and supply chain teams to ensure a seamless end-to-end execution.
- Leverage customer feedback and market insights to continuously improve the category offer and experience.
- Ensure new launches and campaigns are well-positioned and successfully executed in collaboration with our brand and performance marketing teams.
- Continuously track trends, competitor movements, and consumer behaviors to feed into your strategy and keep us ahead of the curve.
Who we´re looking for:
- You have a Bachelor's or Master’s degree in a relevant field such as Marketing, Business Development, or E-commerce.
- You bring between 3-5 years of relevant work experience in E-commerce.
- Strong track record of driving business results through data and cross-functional collaboration.
- Strategic and structured thinker who combines analytical rigor with a customer-first and entrepreneurial mindset.
- Ability to balance short-term performance goals with long-term category development.
- Analytically strong and can draw meaningful insights when looking at data.
- Excellent stakeholder management and communication skills in a fast-paced, matrixed environment.
- Fluency in English and nice to have French skills.
What we offer:
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (max. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Top Skills
E-Commerce
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The Company
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
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