eCommerce Manager

Posted Yesterday
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Accra, Accra Region, GHA
In-Office
Senior level
Financial Services
The Role
Drive digital sales and revenue for assigned product categories across web and social channels. Manage online sales and service activities, SEO, traffic acquisition, product/brand presence, content, end-to-end sales processes, channel utilization, analytics, and stakeholder collaboration to meet targets.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Drive growth in digital sales and achieve revenue targets for allocated category of products within the segment, across all digital channels and platforms, web, and social media. Manages all online sales and service activities in collaboration with key stakeholders (from search engine optimization, online traffic, product and brand presence, relevant content and end-to-end sales processing/processes, channel utilization, analytics and measurement).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Personal and Private Banking
Digital & eCommerce

5-7 years
Experience in promoting or selling digital banking products and processes. Marketing experience and designing of campaigns. Experience in change management within a digital banking or technology solution environment.

Behavioural Competencies:

  • Adopting Practical Approaches
  • Generating Ideas
  • Managing Tasks
  • Pursuing Goals
  • Taking Action

Technical Competencies:

  • Attitude & Mind of Customer Experience
  • Commercial Acumen
  • Data Analysis
  • Risk Identification
  • Risk Response Strategy

Additional Information

Our Values

  • We are Deeply Committed
  • We are Boldly Pioneering
  • We are Trusted Stewards
  • We are Guided by Empathy
  • We are Unfailingly Honourable

    Skills Required

    • First Degree in Business or Commerce
    • 5-7 years experience in Digital & eCommerce, Personal and Private Banking
    • Experience promoting or selling digital banking products and processes
    • Marketing experience including designing campaigns
    • Experience in change management within a digital banking or technology solution environment
    • Customer experience mindset / attitude
    • Commercial acumen
    • Data analysis skills
    • Risk identification and risk response strategy capability
    • Behavioural competencies: adopting practical approaches, generating ideas, managing tasks, pursuing goals, taking action

    Standard Bank Group Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

    • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
    • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
    • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

    Standard Bank Group Insights

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    The Company
    HQ: Johannesburg
    63,856 Employees
    Year Founded: 1862

    What We Do

    As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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