eCommerce Manager

This is a remote position.

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.

Key Responsibilities:

• Listing Management:
  

• Ensure optimal listing health across Amazon, eBay, and Walmart.
  

• Regularly update product listings to enhance visibility and conversion rates.
  

• Brand & Content Updates:
  

• Create and manage A+ content for brand differentiation.
  

• Develop and implement meta tags and keyword strategies for improved search rankings.
  

• Inventory Management:
  

• Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.
  

• Customer Management:
  

• Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
  

• Manage and respond to product reviews, encouraging positive feedback.
  

• Reporting:
  

• Analyze sales performance and generate reports to track KPIs and identify areas for improvement.
  

Qualifications:

• Proven experience in eCommerce management, particularly on Amazon.
  

• Familiarity with eBay and Walmart is a plus.
  

• Strong knowledge of listing optimization, keyword research, and content creation.
  

Software & Tools:

• Proficient in Microsoft Suite and Outlook.
  

• Experience with Helium10 for keyword research and listing optimization.
  

• Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.
  

Skills:

• Excellent organizational and multitasking abilities.
  

• Strong analytical skills and attention to detail.
  

• Effective communication and customer service skills.