Senior Ecommerce Manager

Posted 4 Days Ago
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Hiring Remotely in North Sydney, NS, CAN
Remote
Senior level
Pharmaceutical • Manufacturing
The Role
Lead eCommerce for Cetaphil and Benzac across ANZ platforms (Amazon, Pureplay retailers). Develop and execute eCommerce strategy, drive JBPs, forecasting, trade spend optimization, retail search and media initiatives, and performance tracking. Mentor a small eCommerce team and collaborate with regional/global, marketing, supply chain, and finance stakeholders to accelerate omni-channel growth.
Summary Generated by Built In

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

 

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

 

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

We're looking for a Senior eCommerce Manager to join our Dermatological Skincare team, based in North Sydney. It's a 12-month fixed term contract covering parental leave, with one direct report reporting to you.

You'll run eCommerce for brands people actually trust, Cetaphil and Benzac across Amazon, Chemist Warehouse, Coles, Woolworths, Priceline and more. Amazon is non-negotiable here, we need someone who's already won on that platform, not someone learning it on the job.

This is a numbers first role, commercial thinking matters more than traditional marketing instinct.

Key Responsibilities
Strategic Leadership & Channel Development

  • Develop and deploy the eCommerce strategy across ANZ markets, aligning with global inputs and brand priorities.

  • Identify and unlock growth opportunities across digital channels, including Amazon, Chemist Warehouse, Coles, Woolworths, Priceline, and other Pureplay platforms.

  • Lead annual JBPs across Pureplay retailers and ensure cross-functional alignment for omni-channel customers.

Customer Engagement & Commercial Delivery

  • Partner with key customers and internal account teams (NBM/NAM) to drive joint business planning and eCommerce growth.

  • Own forecasting, investment planning, and performance tracking across Pureplay accounts.

  • Optimize trade spend and promotional ROI through data-driven analysis and agile execution.

CARS & Retail Media Strategy

  • Set and monitor KPIs using Galderma’s CARS framework to ensure consistent brand presence and performance.

  • Lead the strategic execution of retail search and media initiatives to increase visibility, drive qualified traffic, and improve conversion across platforms.

Team Leadership & Collaboration

  • Lead, mentor, and develop eCommerce/ Digital Team.

  • Collaborate with regional and global teams to share best practices and align on strategic initiatives.

  • Influence internal stakeholders across marketing, supply chain, and finance to support eCommerce acceleration.

What we offer during your contract

You'll be supported with benefits including:

  • Dermatology treatments from Galderma's world-leading aesthetics portfolio, twice per year

  • Volunteering leave day annually

  • Corporate discount on Medibank Private Health Insurance

  • Additional leave to celebrate your birthday

Why Join Us?

One channel, real ownership. You'll lead eCommerce for some of dermatology's most trusted skincare brands and step into a team that's already set up to win.

We believe diverse perspectives help us deliver better outcomes for our customers, patients and consumers. At Galderma, our people make a difference, and we want every team member to feel supported to do their best work.

Ready to make an impact?

Apply now and join us in shaping the future of dermatology.

Skills Required

  • Proven success on the Amazon platform (experience winning on Amazon)
  • Experience developing and executing eCommerce strategy across ANZ markets
  • Experience managing Pureplay and retailer channels (Chemist Warehouse, Coles, Woolworths, Priceline)
  • Experience in joint business planning (JBP) with retailers and cross-functional alignment
  • Strong commercial, numbers-first mindset with forecasting, investment planning, and trade spend optimisation
  • Experience with retail search and retail media strategy and execution
  • Proven team leadership, mentoring, and people management experience
  • Ability to influence internal stakeholders across marketing, supply chain, and finance
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The Company
HQ: Zug
5,930 Employees

What We Do

Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.

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