eCommerce Key National Account Manager

Posted 16 Days Ago
Be an Early Applicant
Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Entry level
Kids + Family • Marketing Tech • Mobile • News + Entertainment • Retail
The Role
Lead the strategic development and commercial execution of online retail and e-commerce accounts in Mexico. Responsibilities include negotiating joint business plans, managing account P&Ls and trade spending, optimizing digital shelf execution, forecasting seasonal demand, coordinating with Finance, Marketing, and Supply Chain, and onboarding new e-commerce accounts. The role requires strong account management, negotiation, analytics, e-commerce expertise, English and Spanish fluency, and familiarity with SAP.
Summary Generated by Built In

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

What will you work on?
As the E-Account Manager for Spin Master Mexico, you will lead the strategic development and commercial execution of our online retail and pure-play e-commerce accounts. You will manage client negotiations, build annual joint business plans, and oversee account P&Ls to ensure optimal sales conditions, profitable growth, and exceptional digital shelf execution.
How will you create impact?

  • Develop and execute e-commerce business plans and sales strategies to accelerate market share and revenue growth across Mexico's online retail landscape.

  • Formulate and negotiate Annual Joint Business Plans (JBPs) in close collaboration with key e-commerce accounts.

  • Partner with Finance teams to manage the account P&L, evaluate trade spending, and optimize promotional profitability.

  • Maintain and enhance digital shelf presentation, product listings, and online assets to improve conversion rates and outpace category competitors.

  • Collaborate with Supply Chain Operations to build seasonal item-level forecasts, secure high in-stock rates, and mitigate chargeback risks.

  • Coordinate cross-functionally with Marketing, Finance, and Supply Chain teams to ensure commercial alignment and seamless execution during key seasonal peaks.

  • Identify, prospect, and onboard new pure-play e-commerce accounts to expand Spin Master's online footprint.

What are your skills and experience?

  • Proven track record of managing key accounts and driving digital sales acceleration within a fast-moving consumer goods (FMCG) or seasonal product environment.

  • Strong commercial negotiation and analytical capabilities with experience managing customer trade programs and business cases.

  • Deep understanding of e-commerce retail processes, digital shelf management, online consumer behavior, and web analytics.

  • Demonstrated experience developing item-level demand forecasts and multi-channel marketing campaigns.

  • Four-year degree in Business, Marketing, or a related field (an MBA is considered an asset).

  • Fluent in both written and spoken English and Spanish.

  • Prior experience utilizing SAP to manage forecasting, order fulfillment, or sales reports is highly advantageous.

#LI-Hybrid #LI-HM1

This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

  • Growth and Career Opportunities

  • Flexible Work Hours

  • Innovation, Collaboration and Fun

  • Comprehensive Benefits

  • Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.

Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities.

We do appreciate all interest; however only those selected for interview will be contacted.

Skills Required

  • Proven experience managing key accounts and driving digital sales growth in FMCG or seasonal products
  • Strong commercial negotiation and analytical capabilities
  • Experience managing customer trade programs and business cases
  • Deep understanding of e-commerce retail processes and digital shelf management
  • Understanding of online consumer behavior and web analytics
  • Experience developing item-level demand forecasts
  • Experience with multi-channel marketing campaigns
  • Four-year degree in Business, Marketing, or a related field
  • Fluency in written and spoken English and Spanish
  • Prior SAP experience with forecasting, order fulfillment, or sales reports
  • MBA
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The Company
HQ: Toronto, Ontario
1,909 Employees
Year Founded: 1994

What We Do

Spin Master Corp. (TSX:TOY) is a leading global children's entertainment company creating exceptional play experiences through a diverse portfolio of innovative toys, entertainment franchises and digital games. Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals® and GUND®, and is the toy licensee for other popular properties. Spin Master Entertainment creates and produces compelling multiplatform content, stories and endearing characters through its in-house studio and partnerships with outside creators, including the preschool success PAW Patrol and 10 other television series, which are distributed in more than 160 countries. The Company has an established digital presence anchored by the Toca Boca® and Sago Mini® brands, which combined have more than 25 million monthly active users. With over 1,800 employees in 28 offices globally, Spin Master distributes products in more than 100 countries.

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